06-23-2019 07:05 AM - edited 01-05-2022 05:31 AM
06-26-2019 02:23 PM
@Busaman it has been an issue all day it should fix itself soon
06-26-2019 02:21 PM
Yes and same thing ! just a header and blank . Is there anyone you can call for help or how do i ever access my account?
06-23-2019 09:40 AM
Try using the latest versions of Google Chrome and Mozilla Firefox, or Internet Explorer 10 and above. For the best experience, enable cookies and JavaScript on your browser.
06-23-2019 07:28 AM
06-23-2019 07:22 AM
@Busaman Did you have a koodo Prepaid account with the same email address?
06-23-2019 07:16 AM
Hi, I saw a same problem that you're having from the search tab. Do you have a Koodo prepaid by any chance? If so, you have to change your Koodo email address to fix this issue.
06-23-2019 07:07 AM
What browser are you using? Try clearing browser cache or use incognito mode.