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Account webpage blank

Busaman
Good Citizen / Bon Citoyen

When I sign into my account the web page is blank except header ? Been like this a week. Is everyone’s  down or how do I fix ? 

7 REPLIES 7

@Busaman  it has been an issue all day it should fix itself soonSmiley LOL

Busaman
Good Citizen / Bon Citoyen

Yes and same thing ! just a header and blank . Is there anyone you can call for help or how do i ever access my account?

Triguy
Mayor / Maire

Try using the latest versions of Google Chrome and Mozilla Firefox, or Internet Explorer 10 and above. For the best experience, enable cookies and JavaScript on your browser.

RobertQc
Mayor / Maire

@Busaman wrote:

When I sign into my account the web page is blank except header ? Been like this a week. Is everyone’s  down or how do I fix ? 


@Busaman  Have you tried another computer / different browser?

Jackhyf63
Town Hero / Héro de la Ville

@Busaman Did you have a koodo Prepaid account with the same email address? 

jordan23
Great Citizen / Super Citoyen

Hi, I saw a same problem that you're having from the search tab. Do you have a Koodo prepaid by any chance? If so, you have to change your Koodo email address to fix this issue.

will13am
Oracle
Oracle

What browser are you using?  Try clearing browser cache or use incognito mode.  

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