08-27-2018 05:11 PM - edited 01-05-2022 05:31 AM
So I got this plan about a month ago, I got a 611 text on Saturday saying my bill is due on the 28th, and to ignore since I'm on auto pay. I'm just trying to figure out if the 28th is my renewal day as I'm threading the needle with my data use, and getting my fresh batch tomorrow would be helpful.
Thx
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08-28-2018 09:05 AM
Look in the top left corner when you login to your account you'll see below
Available Funds: $0.00
Hope that helps
08-27-2018 05:16 PM
Have you set up your self-serve account? When you log into My Account, it'll show you right at the top what your "payment due date" is... but if you received a text saying August 28th, that probably means your payment is due that day (the date Autopay renews). You'll receive your data tomorrow night, probably midnight or later when autopay processes... hope that helps!
08-27-2018 05:15 PM - edited 08-27-2018 05:15 PM
@Scapegoat, if you look at your self serve overview page, the payment date shown there is the date to make sure funds are in the account or Auto pay is set up. If you look at the rewards page, the date shown is the renewal date. The payment date is one day before the renewal date.