10-04-2024 09:49 PM
Hello,
I am unable to login to my account since I first made it in august
It just shows a blank white screen with the message “forbidden AI”
I received a text message saying public mobile has not received my payment this month even though it is supposed to be automatically taken out of my account like usual. I can’t login to my account to pay manually
How do I fix this? Thank you
10-05-2024 01:10 AM
10-04-2024 10:00 PM
hi @sojl
quickest way to get payment into your account first is to buy a voucher from Shoppers drug mart or gas stations and then load the voucher using *611 or 1855-4PUBLIC
for your account login problem, you need to ask support agent to help. Please message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437