11-06-2024 01:01 PM
So I ended up getting a new phone when I activated the account I had a pixel 8 but ended up misplacing that yesterday ended up just going down to my local telestore and just buying a cheap prepaid phone which is the Moto g play 2024 after buying so a realized that it didn't have Ethan compatibility but wondering if there's a possibility of using the same account that are currently have with a Telus SIM card as I have a blank tell a SIM card but wondering if that would work as a public mobile
11-07-2024 12:29 AM
@James161722 wrote:I'm currently with public mobile but my pixel 8 that had the esim on it broke. So I bought a cheap phone. There is no place to buy a SIM here. So I activated with Telus anyway of porting my number from public to Telus with out the confirmation text ?
Sure, but you'll have to contact a Public Mobile customer support agent. You will need to use the chatbot to open a ticket. https://widget.telus.tiia.ai/publicmobile/publicmobile.html
When it asks you to present a 2FA verification code, please use the resend code/didn't get code button to direct a new code to your registered e-mail address.
11-07-2024 12:19 AM
I'm currently with public mobile but my pixel 8 that had the esim on it broke. So I bought a cheap phone. There is no place to buy a SIM here. So I activated with Telus anyway of porting my number from public to Telus with out the confirmation text ?
11-06-2024 01:04 PM
@James161722 No you need a new public mobile SIM card , you can buy at Telus /koodo store or order one from Amazon and go into your account profile page and sim swap the number like this
SIM SWAPPING profile tabs
To keep same phone number and plan , can do this on the app also