08-11-2023 11:32 AM
I am registered on EverSafe ID, signed in on e and saw my account details afterwards each time am logged in it keeps bringing me to the select a subscription page and I already have a subscription.
Any solution????
08-12-2023 01:37 PM
Thanks someone reached out, issue still not being fixed but I guess they’re working on it.
08-12-2023 01:36 PM
I just bought a simcard and activated it on July 23rd and have being using it but not being able to login my account.
08-12-2023 01:25 AM
Was your Public Mobile service Active or Suspended prior to this issue occurring?
08-11-2023 11:39 AM
@Patrine So you have submitted ticket with support and no reply . Check here for there reply
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
08-11-2023 11:37 AM
Thank you, I have already done that and someone should’ve updated me weeks ago and still no updates or any solution.
08-11-2023 11:35 AM
that error could indicate the system was unable to link your Eversafe id with your My Account. Easy fix for PM support but please engage them via messaging them here: