Access

[Ckunopaski]

Can't confirm for full access. Code never is delivered to my text #

[hTideGnow · Accepted solution]

HI@Ckunopaski 

you just cannot login because of the 2FA code? or you have problem with the service and/or activation:? 

Please submit a ticket with agent for help:

   https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Ckunopaski]

No there is no option for email when we click resend code

[Handy1]

@Ckunopaski  Try tapping resend . A few times you should get option to send code to email instead . If no luck please submit ticket to support o help you re gain access 

private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[esjliv]

@Ckunopaski - or if you enter the code incorrectly a few times, do you then get the email option?

@Chalupa_Batman what do you mean about screenshots?

[softech]

@Ckunopaski 

you just activated a line today? or you have been PM subscribers for sometime?

Try 

On the screen it is expecting you to enter the code, click Resend code and then choose Send email