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5g not working?

Gk94
New in Town / Nouveau en Ville

Hello, I’m a new customer to public mobile. I switched from Rogers to public mobile with my iPhone 12 mini which I financed through Rogers. I live in a big metropolitan area that has 5g service but my phone is only connecting to LTE. I have an e-sim rather than a physical sim card. Could someone please explain how to get connected to 5g network?

 

thank you

1 REPLY 1

dust2dust
Mayor / Maire

Have you updated the OS? Gone in to settings, general, about to see if any updates happen? Set the phone to use 5G?

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