4G data not added to my account

[Somojana1]

Hi,

I just switched to a 4G plan for 4GB date and although my money was deducted but data is not added to my account. Should should I do?

Thank You. 

[JL9]

Geez, I really hope they fix this issue sooner than later, causes a lot of confusion for less tech savvy ppl and new customers and is just a big headache

[Meow]

Somehow PM is slow to show exact plan you have after switching.

What might help is: Try using different browser. Try Incognito mode. Clear browser’s cache. Try force refresh.

[Somojana1]

Thank you. Resolved. 

[softech · Accepted solution]

@Somojana1 it likely just a browser cache problem  Plesse  try logging into My Account again using Incognito mode, or with a  different browser like Egde/Firefox/Chrome .   You should then see the latest info