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$36 /Month 50gb with 5g speed deal offers 500min/mon. international longdistance (china, hongkong

TEkitten
Great Neighbour / Super Voisin

I want to change my current subscription to the above package offer-change at renewal, but the 500minutes monthly international long distance not showing in coverage details. Anyone can tell why and how to make sure the 500minutes intl LD deal is included? IMG_20241202_185959.jpgIMG_20241202_190041.jpg

6 REPLIES 6

TEkitten
Great Neighbour / Super Voisin

Good to know, thank you!

MYSTERY_OF_ME
Great Neighbour / Super Voisin

I just downgraded to the $36 from the $39 plan, the only difference being $3 cheaper and 500 min LD not 250 min LD. The description for the 250 min was obscured as well, and this $36 plan seems to be the same case. 

Pretty sure you'll be good, as there isn't an option for $36 and NO LD.

Post again once resolved or more problems!

hTideGnow
Mayor / Maire

hi @TEkitten 

yes, many has asked that earlier today.  Look like the plan description has missed that, but pretty sure it is part of the plan.   And make sure you keep the screenshot just in case 

@TEkitten  Yes but I’m confident it will go smoothly and you will have the long distance mins that you’re asking about . But having those screen shots is helpful in the rare case something goes south on your renewal day .

TEkitten
Great Neighbour / Super Voisin

Thank you. Which means I will need to wait for a month (on renewal date) to see that once the new subscription takes place. 

 

Handy1
Mayor / Maire

@TEkitten  It will show in your account overview page when your on the plan . But keep that screen shot incase it dosent o show support if there’s any kinda of issues . Sometimes PM description not the best but are honoured 

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