[Important Update]: SIM Card Delivery Times Post-Canada Post Strike

[Patrickbelton]

My address for home is not in BC it is **********

[computergeek541]

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@Patrickbelton wrote:

My address for home is not in BC it is **********

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Are you going by the automated province detection on the Public Mobile home page?  That is based purely on IP address.  The SIM card will sent to whichever mailing address that you have provided during the ordering process.

[slusagm]

i think I receive an email when I bought sim card before,   Maybe he got that and saw the address was wrong.  I could be the address lookup returned 2 addresses and OP chose the wrong one

[BKNS27]

@Patrickbelton 

The postal strike ended last month. How did you know it was sent to BC?

[hTideGnow]

hi @Patrickbelton 

please remove your address.  This is the Community and we are just customers like you

you will need to open proper ticket with support agent.   You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage