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Receiving Texts when traveling internationally (Not the US)

mmdmf
Great Neighbour / Super Voisin

I have a basic in Canada plan that has "international texts" within the subscription which I recently found out only meant the US. Has anyone been able to add on an additional package to be able to receive texts internationally? I'm in Europe at the moment and need to receive urgent SMS to log into important online accounts (verification is thru SMS) and can't seem to do it on the PM online account?


2 REPLIES 2

BKNS27
Mayor / Maire

@mmdmf 

Unfortunately, the international texting only works while in Canada and it won’t work in Europe.

The USA texting only work if you have the Canada/USA plan while you are in the USA and doesn’t apply to the basic Canada wide plan. It will work while you are in Canada texting someone in the USA.

You may have to contact your online accounts and have them send the 2FA code by email if that is an option.

I use to get the 2FA code through TextNow but now it is an upgrade service that I have to pay for while I am outside of Canada.

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