02-17-2024 01:28 PM
Hi, I got 15 GB 4G speed offer for $26/month through a text. I currently have a 1GB data, unlimited US/Canada talk and text plan for $25/month. If I reply YES to this offer, does it ADD to my current plan ie I would now pay $51/month? Or does it replace my current plan and just give me more data and I pay $26/month for 15GB 4G data, unlimited US/Canada talk and text?
Thank you,
Dausha
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02-17-2024 02:40 PM
Thanks so much!
02-17-2024 02:39 PM
@Dausha No you will keep that the same . I thought you were saying you had a CAN /US roaming plan . On that case you lose that in favour of new plan but you will still have international unlimited text and Canada wide calling . And keep any long distance add ons you currently have
02-17-2024 02:35 PM
No, you'll KEEP unlimited talk and texting. No worries there @Dausha
Switch away to the new offering if you want more data - it's a GREAT opportunity.
02-17-2024 02:35 PM
@Dausha No, you'll keep the talk and text. Everything is the same except you're getting more data and faster data.
02-17-2024 02:34 PM
Thanks for your reply! Sorry, I have a Unlimited Canada-wide Talk, and Unlimited International Text with my $25 1GB 3Gspeed current plan. So you are saying I will lose this Talk & Text portion that is part of my current plan if I agree to the 15GB data offer?
02-17-2024 02:33 PM
@Dausha wrote:Hi, I got 15 GB 4G speed offer for $26/month through a text. I currently have a 1GB data, unlimited US/Canada talk and text plan for $25/month. If I reply YES to this offer, does it ADD to my current plan ie I would now pay $51/month? Or does it replace my current plan and just give me more data and I pay $26/month for 15GB 4G data, unlimited US/Canada talk and text?
Can you screenshot your Plan Details for us @Dausha ? I'm trying to reconcile which plan you're on which has 1GB data with unlimited US/Canada talk and text for $25/month.
I believe you are on the standard offering $25 plan, which gives unlimited calling within Canada and unlimited international texting and 1 GB data for use within Canada.
If you find 1GB doesn't cut it, the offering is a great one which you may wish to consider.
02-17-2024 02:22 PM - edited 02-17-2024 02:22 PM
The $25 plan you have is not unlimited Canada/US talk. It's unlimited talk to/from Canada only. You may have a long distance add-on (e.g. 500 minutes), which will carry over if you change to the new plan.
02-17-2024 01:56 PM
If understand your reply, International texting/MMS are not included in the $26/month for 15GB at 4G speed promo for existing customers?
The promo is only good for intra Canada calling and texting?
02-17-2024 01:33 PM
@Dausha If you reply YES it will replace your current plan and you will lose the CAN/US feature you have now . But you will keep your old rewards