11-04-2016 10:10 PM - edited 01-04-2022 06:03 PM
As per a suggestion from another user in another thread who thought we needed some positive experiences posted, I am going to try and get this going as I have two very recent successful ports.
So with all the negative experiences getting posted because of the presumably huge number of new activations due to the $40 promo, lets try and get some positive experiences posted. I figure we can use the following format:
Date of Port
Time of Day
City/Province
Old Provider
Time for Port to Complete
I have two so I will start us off!
Port #1 (My wife's cell)
Date: Wendesday November 2nd
Time: 11PM
City/Province: Oshawa, Ontario
Old Provider: Fido
Time to Complete: 5 minutes
Port #2 (My cell)
Date: Thusday November 3rd
Time: 6PM
City/Province: Oshawa, Ontario
Old Provider: Telus (corporate plan)
Time to Complete: Less than a minute, pretty much instantaneous
11-06-2016 01:26 PM
11-06-2016 01:25 PM
Date: Sunday November 6
Time: 9AM
City/Province: Toronto, Ontario
Old Provider: Koodo
Time to Complete: 2-3 minutes
I originally created a new account because it said to if you were a Koodo subscriber and to contact PM. I ended up going into self serve myself and did the port myself and it went through successfully.
I entered my Koodo number and clicked "check eligibility". Then it asked for a few things.
-I went into my Koodo bill to get my account number
-I left IMEI blank
-I didn't know my PIN so I left that blank,
-for alternate number I just put in the phone number I was trying to port in
-I entered my name for the account
-checked the box "I am authorized to transfer this phone number" and clicked confirm.
the porting completed in a matter of minutes.
11-06-2016 04:49 AM - edited 11-08-2016 11:04 AM
Date of Port: Fri Nov 4
Time of Day: 9:00 PM
City/Province: Calgary AB
Old Provider: Koodo
Time for Port to Complete: instantaneous (right after popping/reinserting SIM)
A bit of an issue with the self serve website to change my number to initiate the Port. Had to hit the Check Eligibility button after all the fields were filled in, toggle the authorize check box, before it allowed me to submit the Port request. I guess the verbal PIN number is specific to Telus/Koodo accounts. Had to dig it up since I rarely needed customer support with Koodo.
APN settings were automatic entered when first activated. Was my quickest activation & port ever!
11-05-2016 09:20 PM
Date of Port: 2016-11-05
Time of Day: Morning
City/Province: Mississauga, ON
Old Provider: Wind Mobile
Time for Port to Complete : 3 hrs?
I had a number of issues, but got it sorted.
Computer froze mid-activation, this didn't seem to cause any issues other than a time delay.
I couldn't port my number, but eventually tried taking the dashes out of my old account number - bingo.
My phone was locked (whoops!), so an hour of that was driving around to get it unlocked.
Texting was buggy, in that I could send and receive texts, but they didn't actually show up in the text log. Turned out my phone had for some reason backdated itself to Oct 30th. The new texts were ordered according to their perceived transmission date. Fixed the date - fixed the problem.
I had no internet. Perusing the forum led me to the APN change. Problem solved.
All good! And now I have reception service in my house, instead of having to go to the front porch to see if I've had calls / messages!
11-05-2016 09:08 PM
Date: Friday November 4
Time: 3PM
City/Province: Toronto, ON
Old Provider: Rogers
Time to Complete: 20 minutes
All calls/texts worked after 20 minutes when I received the "porting successful" text message. Took me some time to change the APN on my iPhone to get data to work.
11-05-2016 07:25 PM
Date: Saturday November 5
Time: 5PM
City/Province: Edmonton, AB
Old Provider: Wind
Time to Complete: 20 minutes
all calls/sms start working almost right after the payment on my ported number. took about 20 minut to get data going.
11-05-2016 06:48 PM
My wife and I came from a shared plan from Telus...
Port #1 (my cell)
Date: September 20th
Time: 1:10 pm
City/Province: Guelph, ON
Time to Complete: < 10 mins
Port #2 (wife's cell)
Date: September 20th
Time: 2:00 pm
City/Province: Guelph, ON
Time to Complete: < 10 mins
Good idea @outdoorsaddix to start this thread!
11-05-2016 11:15 AM
I ported my number from SpeakOut Wireless to PM with no issues.
Date of Port: Nov 3/16
Time of Day: 10am
City/Province: Toronto
Old Provider: Speakout Wireless
Time for Port to Complete: 2-3 hrs
In the "name" field I entered my full name exactly as originally registered with SO.
For "account" I entered my SO phone number (10 digits).
For "IMEI" I used the IMEI code from my first SO phone (not my later iPhone).
When completed PM sent me a text saying I was good to go.
11-05-2016 09:12 AM
Date: Saturday October 29
Time: 9AM
City/Province: Ottawa, Ontario
Old Provider: Bell
Time to Complete: 20 minutes
11-05-2016 09:08 AM
11-05-2016 08:16 AM
I had no problems at all setting up my account and porting my existing number.
Date of Port: Fri Nov 4
Time of Day: 4:30 PM
City/Province: Ottawa, ON
Old Provider: Rogers
Time for Port to Complete: 15 minutes
11-05-2016 03:34 AM
This is my case
Port (My cell)
Date: Tuesday November 1st
Time: 4:12PM
City/Province: Surrey, BC
Old Provider: Telus (nearly 12yrs royalty)
Time to Complete: Almost right after putting sim card.
11-04-2016 11:44 PM
Port My own cell
Date: Thursday Nov 03 2016
Time: 10PM
City/Province: Vancouver, BC
Old Provider: Telus
Time to Complete; 10 hrs
I am one of people that got the alternate regen error during the porting process. So I PMed one of the Public Mobile moderators with my info that includes SIM #, phone #, name, Account # and email. Then this morning at around 8:30 am, I tried it again and it went smoothly. Now officially using the 90 days 12GB plan. Initial setup was a hassle if you encounter that error but other than that, the rest of the day my plan is smooth.
11-04-2016 11:25 PM
Date of Port: Wednesday November 2nd 2016
Time of Day: 5:45 Ish
City/Province: Brampton, Ontario
Old Provider; Telus
Time for Port to Complete: Almost instantly, I would say
I have been really happy, best move!
11-04-2016 10:59 PM
Date: Saturday October 29
Time: 9 AM
City/Province: Victoria, BC
Old Provider: Bell
Time to Complete: 40 minutes , (3 hours)
Notes: Needed to update Iphone 5s to newest firmware to access proper APN settings so that took longer for setup vs the actual port.
11-04-2016 10:53 PM
11-04-2016 10:34 PM
My cell
Date: Friday November 34th
Time: ~6PM
City/Province: Langley, BC
Old Provider: Koodo
Time to Complete: ~15 minutes. Had the website time out while selecting a new phone number so I had to restart. After that it gave me an error saying that I need to be able to authorize the transfer of my Koodo number. After I got around that I was able to text people and use data within 5 minutes of the transfer being complete.
11-04-2016 10:16 PM