Number port not successful

[Nasiruddin]

I'm having problem. Incoming call is not working. Sms is also not working. can anyone help please.

[Sansan]

@Nasiruddin did you get through? I can send you another message with the phone number to call.  Keep Fido SIM card in your phone.

[Nasiruddin]

SIM card is working as I can make call. I can't receive call. When I put back FIDO SIM, I got the sms to from FIDO to confirm porting numbers, but I think it was expired. 

[hTideGnow]

HI @Nasiruddin 

if your sim card is not working, that is a problem with the account setup, not porting

please ask support agent to check and refresh your account, submit a ticket with CS Agent by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Nasiruddin]

I'm having the same problem. Incoming call is not working. Sms is also not working. can anyone help please.

[Nasiruddin]

I'm having the same problem. Incoming call is not working. Sms is also not working.