Hi Community,
I’m excited to announce a few changes to the boards here in the Community! These improvements are based off of feedback we’ve heard from you and will be going into effect on Friday July 10th, 2020:
- Removal of the Pioneers board: This board was originally created for long-standing Public Mobile customers that joined prior to 2015 (lovingly called our Pioneers). This board doesn’t see much activity anymore so we’ll be archiving all the content that exists there.
- Adding a new Community board: This new board will be the go-to place to talk in the Community about the Community. Here you can ask questions about using the Community (how do I change my avatar? What is a bravo and when do I use it?) or have general discussions about it.
- Re-purposing Discussions to Using Your Service: The Discussions board has long been a grab-bag of different topics and is often used for support questions that don’t fit into another board. Many of those questions are service related (My texts aren’t sending! My calls get dropped!) so we’ll be changing the board’s name to better reflect that. Moving forward, any ‘discussions’ that are not service-related and don’t go into any other board should be posted in The Lounge.
These are just a few small changes based on a portion of the feedback we’ve received from you over the past few months. We’re constantly working on actioning the feedback we get from our Community members, so stay tuned for more improvements.
- The Public Mobile Community Team
P.S. This is my last week on the Public Mobile team. It's been great the last eight months or so interacting with so many of you here on the Community! Please join me in welcoming @Catherine_T , the newest member of the PM team who will be taking over from me. The Community is in great hands with her!
- Tiana_V
