System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET

[Silvio_M]

Hi Community,

Between July 12th, 2020, 00:00 ET and July 12th, 2020, 10:00 ET, you won't be able to do the following:

• Access your Self-Serve account
• Activate a new account

We apologize for any inconvenience this may cause.

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

[computergeek541]

---

@Pawprints1986 wrote:

Any chance this will be addressing autopay? I've been noticing aLOT more posts about it failing recently... I've honestly done manual top ups each time so I've never given it the chance to fail, but if fixed and it functioned more like pre authorized I would give it a shot! 

---

While I'm not privy as to exactly what happens during these maintenance windows, I see them largely are preventative maintenance more than anything else. Rarely do I find a bug gets fixed during these downtimes. alhtough these things are certatinly always being worked on.

[zblackma]

Thanks. You are getting like the TTC weekly maintenance. 😀

[Pawprints1986]

Any chance this will be addressing autopay? I've been noticing aLOT more posts about it failing recently... I've honestly done manual top ups each time so I've never given it the chance to fail, but if fixed and it functioned more like pre authorized I would give it a shot! 

[darlicious]

Thanks for the heads up!

[treefrog]

Good to know. Thank you!

[fdrcamb519]

Thank you for letting us know early.

[Naepalm]

@Silvio_M 

thanks for advising us of this time period will be sure to let anyone know that is looking to sign up. 

[Staliger]

@Silvio_M Thanks for letting us know about that!😊