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[Update] More is Merrier is back!

J_PM
Public Mobile
Public Mobile

[Update]

 

Thank you for your patience. We’ve received a lot more excitement than expected.

If you have responded “YES” and are waiting for your offers - hang tight, your gifts are on it’s way. Remember, you have until December 31, 2021 to redeem your holiday offers. 

 

Jade_S_1-1638369480710.png

 

Hey Community,

 

The season of giving has arrived and we’ve got some amazing things to give🎄.

 

Our holiday rewards are back and we’re giving away free data, free international long distance minutes and more, available until December 31st, 11:59PM EST

 

This holiday season we’re excited to share some awesome rewards:

 

  • Connect more with 2GB of free data
  • Chat more with 500 free international minutes
  • Share more by referring a friend and receive a bonus one-time $30 credit

 

I’m an existing customer; how do I redeem my holiday gifts?

  1. Between December 1st - 15th, we’ll send you a text message with your holiday gifts. 
  2. To redeem them, just reply “YES” and your free data and international minutes will be automatically applied to your account. 

I’m not a customer yet; how do I redeem my holiday gifts?

  • No problem! All you have to do is buy a SIM card and activate before December 31st.  
  • These gifts will be automatically added to your account within a week, and we’ll send you a SMS to let you know.

 

What else you need to know:

  • Add-on offers are available for all new and existing customers from December 1st 9:00AM ET to December 31st 2021 11:59PM ET
  • Limit of one 2GB data add-on and one 500 min international calling add-on per customer. Add-ons are one-time only and will remain on your account until fully used 
  • $30 referral bonus is redeemable only once per customer. 
    • Customer must refer a friend between Dec 1-31st using their unique referral code
    • Friend must activate before Dec 31st 11:59PM EST
    • Customer will receive a $5 bill credit/month for 6 months, for a total of $30 as long as the referred friend stays with us
  • International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

 

For more information, about More is Merrier please click here 

 

Wishing you a happy and rewarding holiday season - from us, to you!

 

- The Public Mobile Community Team

2,085 REPLIES 2,085


@Lehaha wrote:

My sister she sent “yes” back to the text message but she didn’t get the gifts yet, who knows what’s wrong?

 Thanks 


Some reported they see it on My Account immediately but some said not.  Wait 24 hour check again.

 

XionBunny
Deputy Mayor / Adjoint au Maire

I was one of the lucky ones who got it immediately on the first day when the text came, but the system has since begun to lag for others.

Dog_groomer
Great Neighbour / Super Voisin

 It could be it has to be added on the add-on menu. Last year that's what happened to mine. 

adil-5aar
Model Citizen / Citoyen Modèle

Me I'm on the plan for 15$ but when I send sms it told.me I'm not eligible..so for those who are on 15$ plan are not eligible ? 

Why they say all customers ?

jeffnick
Great Neighbour / Super Voisin

Thanks for the heads up, on receiving gifts..


@adil-5aar wrote:

Me I'm on the plan for 15$ but when I send sms it told.me I'm not eligible..so for those who are on 15$ plan are not eligible ? 

Why they say all customers ?


@adil-5aar   Everyone is eligible.  Did you  receive the text from PM and you are replying?

 

or you have not got the text yet but you just message YES to the short code 4911?  if you have not receive the text from PM yet, it won't work when you just sent YES over there

  • Add-on offers are available for all new and existing customers from December 1st 9:00AM ET to December 31st 2021 11:59PM ET

pkaraa
Deputy Mayor / Adjoint au Maire

If you dont see it in your account (including add-on) till dec 15th, open a ticket with support to get it manually applied to your account.

Yes, I have a friend who replied and took him couple hours to see it on My Account.  Not sure if it was a manual work on the PM side after you replied YES

adil-5aar
Model Citizen / Citoyen Modèle

Didn't got the text yet ..just send yes by my self ...i have to wait then thanks