This is not much of announcement. On some level we expected the possibility of the previous program retirement.
But the say we "will receive a special thank you." But not indicate what it is. Either indicating it will be something "custom" per account likely determined on unclear, inconsistent basis, be something of little or no value or both.
Those that got push to the "unlimited" 5G plans with the "unlimited" at lower speeds, can't utilize thrown in data addons at the faster speeds. Data addons to those customer would not be of much value.
If we don't use long distance either due to countries of interest are not covered by Public Mobiles Long-Distance add-on or for other reasons. Than those addons are not of much value either.
... well great news appears the special bonus will be extra data. Useless those those with and stay with "unlimited data." Any plan without "unlimited data" usually expected to be one "of lower value" and trigger removing the extra data. ... Thanks for nothing Public Mobile.
They also mentioned "enhancing our Points program." Without any details on those enhancements. When ever I ever I looked into the current Point Program would not be as valuable as the Old loyalty program that is being retired.
On average with the old program would expect $10 of savings per 30 day plans or $30 of savings with 120 day plans. ($5 of the max out Loyalty Pays, $2 of auto pay and $3 of refer a friend per 30 day period). On average about $120 per months. Without spending dependence.
With the current reward program being points valued at $10 per year max for loyalty, $3 of points per 30 days for refer a friend. With 5% back on spending. With a $34 per 30 days of $102 per 120 day plan would estimate $66.40 of points per year. With cash flow of redeeming them an extra customer step that would typically expect to work in Public Mobiles favour.
I do hope the "enhancing our Points program" does bring the value proposition of the loyalty program does at least matches the "old"/"retiring" loyalty program if not improves upon it.
This does overall upset me and a lot of other customers. I would be tempted to leave over it, but the Promotional plan I do have does seem to be competitive enough that I would find something overall better. But maybe switch to some that roughly matches like Fido.
I do hope the "enhancing our Points program" element does get clarified sooner than latter.
