From August 23rd until September 13th, 2018, you and your friend can each get a $25 credit when you refer them to Public Mobile and they activate online.
Get the full scoop below.
Taking advantage of this promo is easy. Just follow these steps:
As a Public Mobile customer you need to:
Be a good pal and refer a friend to Public Mobile.
Tell your friend that they need to successfully activate online on a 30 or 90-day plan during the promotional period and include you as their referrer in order to be eligible for the promotion.
The one-time $25 credit will be applied to your Self-Serve account within 72 hours of your friend’s online activation. In addition, you will continue to be eligible for the $1 referral credit off your monthly bill for as long as your friend stays with Public Mobile.
Enter your active Public Mobile phone number on the referral page during the activation process. Be sure they enter your number and not their own so you get credit for the referral.
The one-time $25 credit will be applied to their Self-Serve account within 72 hours of activation.
FAQs and terms and conditions are below. Happy referring!
If I am referred and then I refer a friend or family member am I eligible for both sender and receiver rewards? Yes, you are. This means that you would receive one $25 credit for being referred. Then, after activating with Public Mobile, you are eligible to take part in this promotion as a referral sender and earn $25 Refer-a-Friend credits during the promotional period. Learn more here.
I am a Legacy customer. Am I eligible for these rewards? Legacy customers are not eligible for rewards. However, Legacy customers’ referrals are eligible for this offer, and can receive a one-time $25 account credit. To learn more about Reward eligibility and Rewards,visit publicmobile.ca/rewardrules . If you would like to take advantage of this promotional offer, our support team can help you switch your plan to one that is currently available.
As the referral receiver, am I eligible for the ongoing $10 Refer a Friend Reward credit, as well as this $25 Refer a Friend credit? No, these credits are not stackable. Instead, you will receive a total of $25 via an account credit, rather than the ongoing $10 Refer-a-Friend Reward credit.
When does this promotion end? This promotion will end September 13, 2018 11:59PM EST.
Terms and Conditions
Referral sender (current Public Mobile customer)
All existing Refer a Friend eligibility requirements and rules apply. To learn more, visit publicmobile.ca/rewardrules.
While Legacy customers are not eligible for Public Mobile Refer a Friend rewards, Legacy customers’ referrals are eligible for this offer, and can receive a one-time $25 account credit.
You and your referee have to accept these terms to participate in the program.
You can only refer individuals with whom you have a personal or family relationship to ensure compliance with Canada's anti-spam legislation.
You can’t refer yourself or an existing Public Mobile customer.
TELUS team members, contractors, sales representatives acting on TELUS's behalf and associates at retail locations who receive special pricing are excluded from this promotion.
Referral receiver (your friend)
Must activate on a 30 or 90-day plan with Public Mobile.
You must input the referral information (referrer’s Public Mobile phone number) during your activation.
You and your referrer have to accept these terms to participate in the program.
After activating with Public Mobile, you are eligible to take part in this promotion as a referral sender.
OTHER
TELUS assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to your (or any other person's) computer related to or resulting from this program. TELUS reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of TELUS, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorized means will be disqualified. In the event that it has been determined that a referral has been made in a manner not sanctioned by these terms, you and all of you referrals will be disqualified from this program and any referral credits that have been awarded will be deducted. You agree to abide by the terms of this program and the decisions of the TELUS team, which are final. This program is subject to all applicable laws and regulations.
TELUS may end the promotion or change any of the terms at any time, without notice and without obligation to award any promotion.
PRIVACY
Your privacy is important to TELUS. We have a long-standing policy of protecting the privacy of our customers in all of our business operations. Please visit telus.com/privacy for more information on the principles that govern the collection, use and disclosure of personal information. These principles reflect our continuing commitment to protecting our customers' privacy.
Same thing happened to me. The Walmart employee on fiday told me that I would recieve the $25 credit. He said it was no different than me activating at home. Now to figure out how to go to the moderator with the info.
@houfred9 Please edit the post with phone numbers in it. This is a violation of policy in the community, and a risk to whoever has the use of these phone numbers.
You should not post your numbers on a public forum. If I were you —would change my number and also give a heads up to your friend ASAP. Changing your number does not require the help of a moderator.
Yes, the London drugs/Walmart promo ended on september 6. It was the better deal for new customers like yourself. Your friend did not get a better deal though.... You should have also gotten a free SIM card from London drugs (so additional $10 value)
You should edit your post and remove your number. This is a public forum.
Did you friend activate at home or in store? If at home you are eligible for the credit.
To resolve this issue you will need to send a private message to the moderator team. They are available 7 day/weeks but not 24/7. Click this: message to moderators to send a private message to the moderators.
Include your name, PM phone number, account number, 4-digit PIN and a brief description of the problem.
I just bought one at Walmart and the guy activated it for me. I should have read the thread in more detail. Since I gave my friend's number as the referrer I guess he won't get the $25 but I will right?
@ckl, something else has to happen in store for activation to be noticed, as sales rep get commission. they are doing something, to notify Public Mobile, that we do not see.
I activated online after purchasing a sim at London Drugs. As others have stated, the salesperson wanted to do the activation for me and showed me the the activation screen along with the URL which read activate.publicmobile.ca. I was even told that it's no different than doing it at home. So I was under the illusion that I would get $25+25 *and* a FREE SIM which would make it better than the online only deal (since I would have to buy the sim if I didn't activate in store). However, I refused because I like following rules. The salesperson was not pushy at all but was confused why I didn't take a better deal. I know better tho. I don't think even the salespeople know the difference between activating it in store vs. at home since we're both looking at the same webpage.
IMO, if PM can figure out the difference between activating it online vs. instore, then there needs to be a visual difference in the activation screens so that salespeople and regular customers don't get confused.
@KellarFam, please send information about this to the Moderator_Team, detailing the location of the store and approximate time of it happening. Public Mobile moderators are collecting reports of this type of occurrence to follow up and reinforce that customers *should* be able to simply purchase a sim card, and do self-activations. It is the customer's choice whether the activation is in-store or at home.
I just read through all the posts and guess I was duped by the Walmart employee. Said it was being activated online by him doing it and no different from it being done at home. Oh well lesson learned 😞
@KellarFam, do you know if they activated in store or online? If it was in store, $25 credit to you is not applicable per the information in post number 1 of this thread. If they activated online, you should see the $25 within 72 hours.
Just wondering why I didn't receive the $25 credit. Did everything listed in promotion detail. Friend put my number as referral etc. Any help would be appreciated.
The $25 incentive runs out quickly - and the $1 saving doesnt even buy a bottle of water. If your mom mostly texts look into the Bell basic $15/month plan which gives unlimited texts and also $5 off each month for the first 6 months.
Yes, the deal is better for the new customer and not the referrer. I got my mom to sign up in-store anyway since the savings on her end were larger. I can make do with the $1 off per month lol.
What are the calling options with that plan - unlimited and/or Canada wide?
The $25 incentive runs out quickly - and the $1 saving doesnt even buy a bottle of water. If your mom mostly texts look into the Bell basic $15/month plan which gives unlimited texts and also $5 off each month for the first 6 months.
Yes, the deal is better for the new customer and not the referrer. I got my mom to sign up in-store anyway since the savings on her end were larger. I can make do with the $1 off per month lol.
Yes, the deal is better for the new customer and not the referrer. I got my mom to sign up in-store anyway since the savings on her end were larger. I can make do with the $1 off per month lol.
i just activated my SIM card to public mobile and got the $1 referral credit. But I still have to wait 72 hours to see the $25 refer a friend credit. Sweet deal Public mobile. This is until September 13th.
Lots of us didn't get it. We weren't even giving the option to do it on line. Was told it had to be done in store. This happened to me twice.
Yeah, that's a big problem they have with the retail locations that sell SIMs and activate accounts. As much as PM has said "this is how things work," the retailers (especially Walmart I find) often decide to ignore them. PM wants to know when that happens so they can follow up, but honestly I don't know how much they can do to get them in line. It's been a couple months at least since people started complaining about, e.g., their local Walmart refusing to sell them a SIM on its own.
This advice doesn't help you now - but for others, I recommend calling the retailer ahead and confirm that they'll sell you just the SIM on its own without requiring activation in store. It varies from, e.g., Walmart to Walmart or WOW to WOW, so if one location says they won't do it, try another.
You should have also gotten a free SIM card from London drugs (so additional $10 value)
