08-16-2018 04:39 PM - edited 08-24-2018 10:02 AM
*This offer is online-only.
Hey Community,
From August 23rd until September 13th, 2018, you and your friend can each get a $25 credit when you refer them to Public Mobile and they activate online.
Get the full scoop below.
Taking advantage of this promo is easy. Just follow these steps:
As a Public Mobile customer you need to:
Your friend will need to:
FAQs and terms and conditions are below. Happy referring!
-Public Mobile Community team
FAQs:
Refer a Friend Promotion FAQs
Terms and Conditions
Referral sender (current Public Mobile customer) |
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Referral receiver (your friend) |
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OTHER
TELUS assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to your (or any other person's) computer related to or resulting from this program. TELUS reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of TELUS, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorized means will be disqualified. In the event that it has been determined that a referral has been made in a manner not sanctioned by these terms, you and all of you referrals will be disqualified from this program and any referral credits that have been awarded will be deducted. You agree to abide by the terms of this program and the decisions of the TELUS team, which are final. This program is subject to all applicable laws and regulations.
TELUS may end the promotion or change any of the terms at any time, without notice and without obligation to award any promotion.
PRIVACY
08-25-2018 07:31 PM
I agree fourc days is too long to wait BUT then how can that be because the promo just started two days ago on the 23rd. In my case within 24 hrs all went smooth got my new number and also my referral friend and I both got our $25 account credit.
08-25-2018 07:27 PM
@yiatioxi-ok wrote:The promo just started a couple of days ago — I don’t think the moderators work on weekends- but I’m not surre. Just wait until Monday and see what happens.
No, moderators work on weekends as well.
What are the Contact Support’s hours of operation?
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:00PM (EDT)
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
08-25-2018 07:25 PM
The promo just started a couple of days ago — I don’t think the moderators work on weekends- but I’m not surre. Just wait until Monday and see what happens.
08-25-2018 07:22 PM
Be patient- all will be well in a couple of days.
08-25-2018 07:19 PM
It will automatically happen— don’t worry.
08-25-2018 07:18 PM
I sighed up a few days ago and all went very smooth for me / perhaps I was just lucky?
08-25-2018 03:26 PM
what a **bleep** service provider!^??
08-25-2018 03:24 PM
it has been One week that PM cant even fix the porting issue for us....what a terrible.and redicuous service!
08-25-2018 09:21 AM
You will get the $25 account credit within 48 hours. I also just activated and received my credit within 24 hours.
08-25-2018 08:02 AM
@forgetfulsim, so my response above tells you what will happen. I answered for both an in store, and online activation, as you didn’t specify originally how the activation was done.
08-25-2018 07:37 AM
Hello!
I just made the switch to Public, and was wondering how to get the $25 credit for myself and my referral friend. I was assuming that it would automatically be added, but i guess not.
Is there a step i need to take?
Thanks
08-25-2018 02:36 AM
To clarify, my friend activated outside the store - online on our personal computer. The sim was purchased from London Drugs without activation.
PM acknowledged I refered a friend through text this morning (referral activated last night), however, my account only got credited $1. "Refer-a-Friend Reward ($1)"
When will I see a total of $25?
08-25-2018 02:21 AM
@forgetfulsim If your friend activated online, you and your friend will see the $25 within 72 hours as stated in the announcement.
If the friend activated in store, you will only see the $1 each month they remain active, they will get whatever else the store activation gets.
08-25-2018 02:14 AM
PM acknowledged I refered a friend through text this morning (referral activated last night), however, my account only got credited $1. "Refer-a-Friend Reward ($1)"
When will I see a total of $25?
08-25-2018 01:31 AM
@manouch wrote:Are you a moderator?
is it playing the game or what?
the community can’t help at all, you have to correct your system!
let me know if you don’t want to help?
You will see mod written in a blue box beside the posters username if they are a moderator. Everyone else is just another customer of Public Mobile.
08-25-2018 12:10 AM - edited 08-25-2018 12:13 AM
@Dz11 wrote:I’m told London Drugs has a back to school 25$ activation credit until sept 1 that is separate from the referral one don’t know if they are stackable
No. They are not stackable.
LD rep login to their portal to activate a plan for you which is different from the online activation form. PM knows where is the activation coming from.
08-24-2018 11:38 PM
I’m told London Drugs has a back to school 25$ activation credit until sept 1 that is separate from the referral one don’t know if they are stackable
08-24-2018 09:36 PM
@Dz11 wrote:When London Drugs activate the sim there is still a place to enter the name and phone number of the person who referred you so you should still get the 25$ credit as I was told I would so it’s all good you just have to have the phone number of the person who refers you when you go in to activate😀
Hopefully, you will get the $25 credit. But, if you activated instore, you will likely get the regular $10 friend referral credit and the LD promo $25. This promo is for online activation only. Your friend will likely only get the ongoing $1 credit, not $25.
08-24-2018 08:10 PM
Are you a moderator?
is it playing the game or what?
the community can’t help at all, you have to correct your system!
let me know if you don’t want to help?
08-24-2018 07:30 PM
@manouch wrote:Yes my service still not working after 4 days! And it is not still works.
You are posting at the wrong section, try to post starting, I am sure the community will try to help you out
08-24-2018 07:30 PM
@onewaylove wrote:I referred my frnd and I got the monthly $1 credit, but i didn't receive the $25 credit 😞
Unfortunately, if your friend did instore activation, you only get $1 credit. It has to be online activation for $25 for both parties. However, for your friend, it was a better deal for them to do instore activation.
08-24-2018 07:28 PM - edited 08-24-2018 07:29 PM
@onewaylove wrote:I referred my frnd and I got the monthly $1 credit, but i didn't receive the $25 credit 😞
How long has it been since your friend activated? As per the terms of the promo, the $25 credit can take up to 72 hours after activation to appear in your account.
08-24-2018 07:24 PM
Yes my service still not working after 4 days! And it is not still works.
08-24-2018 07:23 PM
I referred my frnd and I got the monthly $1 credit, but i didn't receive the $25 credit 😞
08-24-2018 07:02 PM
08-24-2018 07:00 PM
Looking for a referral... PM me please
08-24-2018 05:50 PM
Are you signed up for auto pay?
08-24-2018 05:22 PM
Hi I am having the connection but I am trying to cancel my account plz..help me to resolve the problem..
08-24-2018 02:25 PM
When London Drugs activate the sim there is still a place to enter the name and phone number of the person who referred you so you should still get the 25$ credit as I was told I would so it’s all good you just have to have the phone number of the person who refers you when you go in to activate😀
08-24-2018 09:56 AM
If Public Mobile is so busy and can’t handle the jobs they don’t have to sell the service to people and waste people time to stay for 10 days for a moderator to give an answer for every minutes and day we are paying for the service so if you answer late you have to credit the clients for the time they spent without having a technical support, it is more than 48 hours my phone is not working because you want to charge more or your system has problem and no psy cares about the messages send to the moderators, we have to ask Telus the owner of this company to see how they only charge people without rendering the services!