03-19-2020 04:40 PM - last edited on 05-01-2020 09:04 AM by Tiana_V
Update as of May 1, 2020: This offer (US Roaming Credit Back) is now expired.
Update as of March 31, 2020: As of April 1st, online SIM purchases will no longer be discounted and will return to their regular price of $10.
Update as of March 26, 2020: The $5 discount for online SIM purchases will only be available on purchases through publicmobile.ca. Please note that Amazon deliveries may be significantly delayed due to COVID-19. Make sure to check your estimated delivery date before ordering through Amazon.
Hey Community,
At Public Mobile, the health and safety of our customers, team members, and partners are paramount to us. That’s why, with COVID-19 concerns top of mind and rising uncertainty surrounding the extent of disruptions to day-to-day activities for our customers, we will be committing to make it stress-free to stay connected with friends & family. How are we doing that?
US Roaming credit-back
Public Mobile will be crediting back the full cost of US Roaming Add-Ons as account credits.
$5 off SIM card when you buy online
During this challenging period, we want to ensure that our customers are staying as safe as possible and purchasing SIM cards online, if you need to.
Any changes or updates to these items will be shared on this page. We encourage you to view further details on what we’re doing to help keep you safe and connected by visiting this help article for more information.
We thank you for being a Public Mobile customer, and hope that this helps make things easier during this difficult time.
Thanks,
-Public Mobile Community Team
05-20-2020 10:22 PM - edited 05-20-2020 10:23 PM
Thank you very much🙏!
05-20-2020 09:12 PM
@hxj wrote:I bought US Roaming Adds-on at $15 on Apr 25, 2020, but why didn't received this credit-back?
If you bought it on April 25 and used it the US Roaming add on before May 1, you should receive the credit back.
Than you might need to contact moderator to get this issue fixed.
To contact moderator via 2 methods:
Click on the question mark on the right lower corner of website to start ticketing process to contact moderator. Type: Contact moderator. Follow the prompts to submit ticket.
or
2 Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
05-20-2020 09:09 PM
I bought US Roaming Adds-on at $15 on Apr 25, 2020, but why didn't received this credit-back?
05-02-2020 06:41 AM
Thanks for pointing that out @computergeek541 what I meant to say was that all of the other announced forms of Public Mobile help, excluding the 1/2 price $15 one gig of data were now expired.
05-01-2020 07:26 PM
I agree tottsly
05-01-2020 07:02 PM
Most mobile companies are
05-01-2020 07:42 AM - edited 05-01-2020 07:44 AM
@zblackma That isn't actually the case about all forms of help being expired. Those in financial difficulty should feel free to contact a moderator.
05-01-2020 07:24 AM
Its May now, except for the $15 one gig data, all of the other help for current customers expired yesterday, including the US roaming. I cant wait to see what the next offer will be.
04-29-2020 11:46 AM
Currently new activations can get an extra 500mb of data with the $35 plan making it 2gb. If you have a quebec number there is a $5 discount. Their 2gb plan is $30. These are available on the plans page. Choose quebec as your region to see their pricing.
04-29-2020 11:04 AM
@swingdummy wrote:Thanks for the update! I just purchased a sim and didn’t see any promo for $5 off. Am I missing something?
That promo ended on March 31.
04-29-2020 10:56 AM
Thanks for the update! I just purchased a sim and didn’t see any promo for $5 off. Am I missing something?
04-26-2020 04:55 PM
What a great offer. It's nice to see such great community support.
04-26-2020 09:18 AM
04-26-2020 09:14 AM
Smash that curve !!!😉
04-26-2020 09:13 AM
It would be great to give like a free long distance amount of minutes to reach friends and family in Europe
04-26-2020 09:12 AM
Yes this is very true, now with distancing it feels like we are more alone than together.
04-26-2020 09:11 AM
Yeah you're right 😉
04-26-2020 09:10 AM
exaclty😁
04-26-2020 09:10 AM
Excellent work guys, good info
04-24-2020 01:39 PM
@Diamondley that is the current price of the SIM card. The refer a friend reward would refund the $10. See link here Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward
Welcome to PM. Stay safe.
04-24-2020 01:32 PM
My SIM card I purchased was original price of $10...
04-22-2020 03:31 PM
Seems a lot of people on the $15 and $25 plans got this offer today. There is whole tread on the landing page.
04-22-2020 02:52 PM
I got a text from PM today asking if I wanted to opt into an additional 2GB per month for $10 plus tax per month. Seems like a good deal for those that use data though I don't think unused will roll over.
04-21-2020 10:59 AM - edited 04-22-2020 02:00 PM
Tag people as I did here so we know who you are replying to and which were and were not "Nice Ideas". Just hit the "@" symbol and a list of recent people who replied in this topic pops up for you to choose from.
AE_Collectory
04-21-2020 10:57 AM - edited 04-26-2020 10:17 AM
I agree with all that, I just don't think it is going to be as good as everyone thinks to throttle already throttled data. Yes better than nothing if tossed in on each plan at no cost to us but would it still be better than nothing if all plans were to increase by $5 to counteract the current rewards that are better than every other provider? I would rather have it as is now with reasonable add-on prices and a bit more flexibility such as a larger 5 Gb data add-on at a better price and a regular plan with included data in between 1 & 5 Gb to make picking a plan with the best fit for the user easier.
AE_Collector
04-21-2020 10:48 AM
@AE_Collector wrote:So if PM added unlimited "Really Throttled Data" to their limited "Throttled Data" it might be 128 Kb? Lots of fun!
@AE_Collector Its good enough for very light things. Like WhatsApp or music streaming. Also 128Kb is better than nothing.
04-21-2020 10:46 AM
Thanks for your efforts public mobile. Hope I am not asking for too much by saying that more affordable data is needed at this point. Your thoughts?
04-21-2020 10:45 AM
Nice suggestion. Please public mobile kindly consider
04-21-2020 10:43 AM
I appreciate this suggestion. We need more data at this crucial moment. Hopefully, something would be done soon
04-21-2020 10:40 AM
Exactly