System maintenance - on February 9 2019, 22:00 ET – February 10 2019, 08:00 ET

[Mary_M]

This means that on February 9 2019, 22:00 ET – February 10 2019, 08:00 ET you won't be able to do the following:

• Access your Self-Serve account
• Activate a new account

We apologize for any inconvenience this may cause.

[Tmd28]

Thats for sure.   Problems with autopay and billing...not getting data thats paid for.. not being able to recieve calls.. Hope the “maintenace” thing helps evwryone cus sure seems like a lot of people having problems with public mobile

[RobertQc]

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@MoreYummy wrote:

Wondering what is being work on. 

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@MoreYummySelf-serve access returned a couple hours ago, I think the changes have already been made. I searched around but found nothing new so maybe it was just bug fixes? Let me know if you found any visable changes

[MoreYummy]

Wondering what is being work on. 

[6500K]

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@Luddite wrote:

@Anonymous What do you get if you search for "Bugs and Quirks at Public Mobile"?

Or this "massaged" link: https://productioncommunity.publicmobile.ca/t5/Discussions/Bugs-and-Quirks-at-Public-Mobile/m-p/202620

EDIT: enough, I give up. I will create a new thread with the information.

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I get:

Message Not Found

The message you are trying to access is not available.

Return to my original page

[SD08]

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@Anonymous wrote:

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@SD08 wrote:

Aha!  Found this, under the title "Bug/Quirk Workarounds":

https://productioncommunity.publicmobile.ca/t5/Martin-s-Corner/Bug-Quirk-Workarounds/m-p/202479#M2150

But is there one for the regular members?

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Get outta the corner SD08! 🙂

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LOL  I'm trying, but at least something, somewhere is better than nothing.  

[Anonymous]

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@SD08 wrote:

Aha!  Found this, under the title "Bug/Quirk Workarounds":

https://productioncommunity.publicmobile.ca/t5/Martin-s-Corner/Bug-Quirk-Workarounds/m-p/202479#M215...

But is there one for the regular members?

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Get outta the corner SD08! 🙂

[SD08]

Aha!  Found this, under the title "Bug/Quirk Workarounds":

https://productioncommunity.publicmobile.ca/t5/Martin-s-Corner/Bug-Quirk-Workarounds/m-p/202479#M215...

But is there one for the regular members?  This also appears to be an early draft, for feedback.

[SD08]

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@Luddite wrote:

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@Anonymous wrote:

 @Luddite

Nope.

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Weird it works for me. How about a permalink https://productioncommunity.publicmobile.ca/t5/Discussions/Bugs-and-Quirks-at-Public-Mobile/m-p/202620/highlight/true#M58856

EDIT: Though just looked more carefully and they are the same link.

EDIT2: I can only reach the post when I am logged in. No dea what is happening.

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@Luddite

It appears not to work for anyone except you.  Even for oracles, it returns the error "The message you are trying to access is not available":  

[Anonymous]

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@Luddite wrote:

@Anonymous What do you get if you search for "Bugs and Quirks at Public Mobile"?

Or this "massaged" link: https://productioncommunity.publicmobile.ca/t5/Discussions/Bugs-and-Quirks-at-Public-Mobile/m-p/202620

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Just back on my FF, logged in with this user, trying again...nope.

Edit: Nor Edge open, unrestricted, not logged in, clearing cache/cookies/history every time upon exit.

[Luddite]

@Anonymous What do you get if you search for "Bugs and Quirks at Public Mobile"?

Or this "massaged" link: https://productioncommunity.publicmobile.ca/t5/Discussions/Bugs-and-Quirks-at-Public-Mobile/m-p/202620

EDIT: enough, I give up. I will create a new thread with the information.

[Anonymous]

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@Luddite wrote:

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@Anonymous wrote:

 @Luddite

Nope.

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Weird it works for me. How about a permalink https://productioncommunity.publicmobile.ca/t5/Discussions/Bugs-and-Quirks-at-Public-Mobile/m-p/202620/highlight/true#M58856

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Nope.

I even went to my open unrestricted browser that has never seen that page. I even even logged in there with another username.

Edit: Yes I saw that too but I was playing along politely. 🙂

[Luddite]

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@Anonymous wrote:

 @Luddite

Nope.

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Weird it works for me. How about a permalink https://productioncommunity.publicmobile.ca/t5/Discussions/Bugs-and-Quirks-at-Public-Mobile/m-p/202620/highlight/true#M58856

EDIT: Though just looked more carefully and they are the same link.

EDIT2: I can only reach the post when I am logged in. No dea what is happening.

[Anonymous]

 @Luddite

Nope.

[Luddite]

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@Anonymous wrote:

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@SD08 wrote:

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@Anonymous wrote:

 @SD08

Hey no fair. 🙂 I think Martins corner is only available to you guys. Fight amongst yourselves 🙂

Lol it was not my intention to exclude the proletariat.    (I just saw the Martin's Corner part of the link.)

But my question stands, since this was a very useful list, which used to be in the regular forum.  As an oracle, I should be able to see it when I click the link even were it archived to the oracle section, but no can do.  

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 @SD08

I think I remember seeing that excellent page. Here's the non-royal highness link 🙂

https://productioncommunity.publicmobile.ca/t5/Discussions/Bugs-and-Quirks-at-Public-Mobile/m-p/202620#M58856

Same lack of result.

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@Anonymous How about: https://productioncommunity.publicmobile.ca/t5/Discussions/Bugs-and-Quirks-at-Public-Mobile/m-p/202620/highlight/true#M58856?

[Anonymous]

Hey, everyone is assuming that something is being fixed.   System maintenance could simply mean that they need to apply an OS or DB server patch.  Just pointing out a possibility... 

[cory_c]

I'd like to see more clarity and reliability when it comes to US Roaming Plans...

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/U-S-Roaming/tac-p/323891#M522

[danielj]

Thank you for letting us know.

It would be nice to know what the maintenance is meant to address.

[computergeek541]

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@SD08 wrote:

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@computergeek541 wrote:

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That link works for me.  By any chance did your session time out on you and did you get logged out?  If you aren't logged in, the error message is the result.

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@computergeek541

Actually, when I clicked on it just now, it takes me to a post of Luddite's that merely contains the link that @Anonymous just posted, which results in an error.  Still no accessible list.

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You're right.  I thought it was working, but as you also discovered, the link in the Martin's Corner thread sends to a non-existent page.

[SD08]

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@computergeek541 wrote:

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@SD08 wrote:

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@Luddite wrote:

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@NDesai wrote:

Thanks for the heads up!

Hopefully this will fix the AutoPay issues. 

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Is that your favourite bug?

Mine is: Plan won't reactivate even though payment made.

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@Luddite  Speaking of bugs, whatever happened to your list of "Bugs & Quirks at Public Mobile"?  I just tried searching for it but only managed to find this link, which produces the error "The message you are trying to access is not available":

https://productioncommunity.publicmobile.ca/t5/Martin-s-Corner/Bugs-and-Quirks-at-Public-Mobile/m-p/...

Has it been deleted?  Renamed?

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That link works for me.  By any chance did your session time out on you and did you get logged out?  If you aren't logged in, the error message is the result.

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@computergeek541

Actually, when I clicked on it just now, it takes me to a post of Luddite's that merely contains the link that @Anonymous just posted, which results in an error.  Still no accessible list.

[computergeek541]

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@SD08 wrote:

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@Luddite  Speaking of bugs, whatever happened to your list of "Bugs & Quirks at Public Mobile"?  I just tried searching for it but only managed to find this link, which produces the error "The message you are trying to access is not available":

https://productioncommunity.publicmobile.ca/t5/Martin-s-Corner/Bugs-and-Quirks-at-Public-Mobile/m-p/...

Has it been deleted?  Renamed?

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strange

If it were moved into the oracle section, we would see it.  This leads me to believe that it was deleted by someone at Public Mobile.

[Anonymous]

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@SD08 wrote:

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@Anonymous wrote:

 @SD08

Hey no fair. 🙂 I think Martins corner is only available to you guys. Fight amongst yourselves 🙂

Lol it was not my intention to exclude the proletariat.    (I just saw the Martin's Corner part of the link.)

But my question stands, since this was a very useful list, which used to be in the regular forum.  As an oracle, I should be able to see it when I click the link even were it archived to the oracle section, but no can do.  

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 @SD08

I think I remember seeing that excellent page. Here's the non-royal highness link 🙂

https://productioncommunity.publicmobile.ca/t5/Discussions/Bugs-and-Quirks-at-Public-Mobile/m-p/202620#M58856

Same lack of result.

[SD08]

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@Anonymous wrote:

 @SD08

Hey no fair. 🙂 I think Martins corner is only available to you guys. Fight amongst yourselves 🙂

Lol it was not my intention to exclude the proletariat.    (I just saw the Martin's Corner part of the link.)

But my question stands, since this was a very useful list, which used to be in the regular forum.  As an oracle, I should be able to see it when I click the link even were it archived to the oracle section, but no can do.  

[Anonymous]

 @SD08

Hey no fair. 🙂 I think Martins corner is only available to you guys. Fight amongst yourselves 🙂

[SD08]

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@Luddite wrote:

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@NDesai wrote:

Thanks for the heads up!

Hopefully this will fix the AutoPay issues. 

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Is that your favourite bug?

Mine is: Plan won't reactivate even though payment made.

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@Luddite  Speaking of bugs, whatever happened to your list of "Bugs & Quirks at Public Mobile"?  I just tried searching for it but only managed to find this link, which produces the error "The message you are trying to access is not available":

https://productioncommunity.publicmobile.ca/t5/Martin-s-Corner/Bugs-and-Quirks-at-Public-Mobile/m-p/...

Has it been deleted?  Renamed?

[mimmo]

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@CalgaryBen wrote:

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@mimmo wrote:

autopsy failures

I have yet to experience a successful autopsy ever since switching to Public Mobile. I'm beginning to think this isn't one of their strengths...

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@CalgaryBen yes nor is autocorrect on my phone. 

[CalgaryBen]

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@mimmo wrote:

autopsy failures

I have yet to experience a successful autopsy ever since switching to Public Mobile. I'm beginning to think this isn't one of their strengths...

[NDesai]

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@Luddite wrote:

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@NDesai wrote:

Thanks for the heads up!

Hopefully this will fix the AutoPay issues. 

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Is that your favourite bug?

Mine is: Plan won't reactivate even though payment made.

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That's part of the AutoPay issue. Payment is missed sometimes and sometimes renewal is missed after AutoPay takes payment. 

[shartomjam]

Thanks for the advance warning.  Hope some of the issues get fixed.

[Wonder_why]

Thanks for letting us know, keep up the good works @Mary_M

[computergeek541]

I suspect that many of these maintenance periods don't yield fixes that the customer can see.  That doesn't meant that nothing is fixed, but just that they down times might not address things in our Public Moible bucket list.  Maintenance could be done just so that more things don't break, but everything being offline does seems like the perfect opportunity to test new things.

For all we know, part of these maintenance times might be to temporarily add old grandfathered plans back into the system to fix strange things such as plans reportedly being changed on their own.  Some other carriers used to add old plans back into the system and make them accessible to customer service once a month to fix previous situations of accounts being messed up by accident. I know that's the stretch as to a guess on what might be done, but it really could be anything that is being done for this weekend.