08-20-2019 03:11 PM - edited 08-21-2019 10:45 AM
Hey Community,
What a hectic week full of exciting updates and improvements! We know there’s been a ton of change this past week, and we want to make sure that our longer tenured customers don’t feel left out!
Even though our look and feel has changed, we’re continuing to focus on being customer-first. Thanks for hanging in there with us, and we hope you’re ready to grow together with us because we love having you here! 🙂 Whether you’re a long-time Community guru, or someone who just joined a month ago, we’re for you.
That’s why we’re excited to share a public display of affection with customers who were with Public Mobile since before our big brand refresh (more eligibility details below), as a token of our appreciation.
What’s up for grabs:
Eligibility criteria:
How to claim your data:
Happy net surfing!
-Public Mobile Community Team
08-23-2019 02:41 PM
That's awesome. I just signed up this week and liking it already
08-23-2019 02:30 PM
@frankcaro wrote:I recently added data to my account but i'm unable to use.I did set the apn as required but it still doesn't work.
I've been with you guys for many years now but to tell you the truth, your services suck.I'm being charged for a service i'm unable to use.No phone number or anyone to talk to someone .I'my tired of this **bleep**ty service.
I'll cancel my account as soon as my current plan expires.You guys better do something about your customer service or be sure to loose many more customers.
You posted something about data back in January and got a bunch of replies and help but then we never heard more from you.
Maybe go back and review some of those suggestions or answer some of the questions.
08-23-2019 02:21 PM
Thank you for your 1 gb gift
08-23-2019 02:18 PM
I recently added data to my account but i'm unable to use.I did set the apn as required but it still doesn't work.
I've been with you guys for many years now but to tell you the truth, your services suck.I'm being charged for a service i'm unable to use.No phone number or anyone to talk to someone .I'my tired of this **bleep**ty service.
I'll cancel my account as soon as my current plan expires.You guys better do something about your customer service or be sure to loose many more customers.
08-23-2019 02:17 PM
Just got the SMS! Thanks very much PM!
08-23-2019 02:14 PM
Super!
08-23-2019 02:12 PM
This news is too exciting
08-23-2019 02:10 PM
That's awesome!!!!!!!!!
So generous!
Love Public Mobile!
@Alan_K wrote:Hey Community,
What a hectic week full of exciting updates and improvements! We know there’s been a ton of change this past week, and we want to make sure that our longer tenured customers don’t feel left out!
Even though our look and feel has changed, we’re continuing to focus on being customer-first. Thanks for hanging in there with us, and we hope you’re ready to grow together with us because we love having you here! 🙂 Whether you’re a long-time Community guru, or someone who just joined a month ago, we’re for you.
That’s why we’re excited to share a public display of affection with customers who were with Public Mobile since before our big brand refresh (more eligibility details below), as a token of our appreciation.
What’s up for grabs:
- $0 1 GB bonus data Add-On
- Does not expire until fully consumed
- The data speed will match the speed of the data that is included as part of your rate plan. If your rate plan doesn’t include data, the Add-On will default to be at 4G LTE Speed.
Eligibility criteria:
- Bonus Data Add-On will be automatically applied to customer accounts that were activated as of August 19, 11:59 PM ET or before
- Account must be active at the time of August 19, 11:59 PM ET and continue to remain active until at least September 4, 2019.
- If your account falls into suspend before September 4, you will become ineligible for the bonus Data Add-On.
How to claim your data:
- No action required- on August 23rd, eligible customers will receive an SMS from Public Mobile confirming you’re on the list!
- Bonus Data Add-Ons will be applied within 2 weeks of receiving the confirmation SMS. Note: Please allow the two week period to pass before reaching out to the Moderator Team if you are expecting a bonus Data Add-On.
- Once it’s been applied to your account, you will receive a confirmation SMS.
Happy net surfing!
-Public Mobile Community Team
08-23-2019 02:09 PM
Great to be family member with public mobile
08-23-2019 02:08 PM
Thanks a heap!!
08-23-2019 02:05 PM
You are correct.
08-23-2019 02:01 PM
I think that this is a good thing for the customers and would make people very happy
08-23-2019 01:58 PM
So it's a one time add, once it's used it's gone and not refreshed every month as part of our plan permanently?
08-23-2019 01:50 PM - edited 08-23-2019 01:51 PM
One guy says in an earlier post that they were only 18 hours too late.
08-23-2019 01:45 PM
It is a one time add on.
08-23-2019 01:43 PM
Hey, I just sent the "unsubscribe" by accident. How can I get messages from you again??? Please re-set that for me??
Debbie
08-23-2019 01:40 PM
Thank you
08-23-2019 01:40 PM
I received 1GB data add on text today ,thanks PM 😄
08-23-2019 01:34 PM
Loving this!!!just join and love the company already
08-23-2019 01:32 PM
Awe! I just missed it, activated a line on the 21st!
08-23-2019 01:28 PM
AsAIa customer, I feel warm to receive this message. Expecting this is not the only chance to get gifting data in the future.
08-23-2019 01:19 PM
Thanks Public mobile... For this wonderful offer...
08-23-2019 01:19 PM
Thanks.
08-23-2019 01:19 PM
I just got an sms:)
Thanks public mobile
08-23-2019 01:19 PM
Thanks all I will enjoy it:
08-23-2019 01:18 PM - edited 08-23-2019 01:28 PM
@RODNEY2008 wrote:Is this a prank I got message 5131 as a thanks to customers we gave 1Gb of data to your account thanks for been a customer:
Its real - as per this Thread
enjoy the 1GB
The text from 5131 is from Public Mobile - they occasionally send announcements etc.
08-23-2019 01:18 PM
Many thanks! I spent a lot of time at the beach this summer and almost used up my 1GB. Having this extra 1GB is much appreciated.
08-23-2019 01:17 PM
Amazing! Thanks!
08-23-2019 01:15 PM
Wow...thank you PM for the awesome gift.
Love it that it doesn't expire.
08-23-2019 01:15 PM
Appreciate it😃