Showing some love to our customers with 1 GB of data, on us!
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08-20-2019 03:11 PM - edited 08-21-2019 10:45 AM
Hey Community,
What a hectic week full of exciting updates and improvements! We know there’s been a ton of change this past week, and we want to make sure that our longer tenured customers don’t feel left out!
Even though our look and feel has changed, we’re continuing to focus on being customer-first. Thanks for hanging in there with us, and we hope you’re ready to grow together with us because we love having you here! 🙂 Whether you’re a long-time Community guru, or someone who just joined a month ago, we’re for you.
That’s why we’re excited to share a public display of affection with customers who were with Public Mobile since before our big brand refresh (more eligibility details below), as a token of our appreciation.
What’s up for grabs:
- $0 1 GB bonus data Add-On
- Does not expire until fully consumed
- The data speed will match the speed of the data that is included as part of your rate plan. If your rate plan doesn’t include data, the Add-On will default to be at 4G LTE Speed.
Eligibility criteria:
- Bonus Data Add-On will be automatically applied to customer accounts that were activated as of August 19, 11:59 PM ET or before
- Account must be active at the time of August 19, 11:59 PM ET and continue to remain active until at least September 4, 2019.
- If your account falls into suspend before September 4, you will become ineligible for the bonus Data Add-On.
How to claim your data:
- No action required- on August 23rd, eligible customers will receive an SMS from Public Mobile confirming you’re on the list!
- Bonus Data Add-Ons will be applied within 2 weeks of receiving the confirmation SMS. Note: Please allow the two week period to pass before reaching out to the Moderator Team if you are expecting a bonus Data Add-On.
- Once it’s been applied to your account, you will receive a confirmation SMS.
Happy net surfing!
-Public Mobile Community Team
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08-22-2019 11:18 AM
Now that's just amazing. I've never seen a company give away free data before as an appreciation. I've been with at least 4 other companies and I never received anything free unless it included adding another year to my contract.
Great job PM always thinking about the folks that make PM so great and growing, your existing customers. Hope to see more of this type of gesture at least once a year along with the loyalty credit.
Thanks PM, look forward to getting that SMS and having the 1GB data added with no issues
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08-22-2019 11:13 AM
Thank-you @mj890 . I appreciate that.
Terry
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08-22-2019 10:59 AM
Well said, a very intelligent point of view.
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08-22-2019 10:57 AM - edited 08-22-2019 11:01 AM
@mj890 wrote:Thanks, nice to have it available till used up, but why not make it monthly for rest of this year.
Same reason they didn't make it permanent every month! The idea of data add-ons is to fill the gap until your next renewal if you burn up all your included data.
Some would consider it underhanded of a company to give extra GB of data for a period of time to get people used to having it and then take it away hoping you buy a bigger plan. Giving us is this add-on is the opposite of underhanded allowing you to keep a relatively lower priced plan along with a free add-on to get you through to your next renewal if you go a bit overboard with data use one month.
JMHO ... Terry
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08-22-2019 10:41 AM
If you dont ask, you dont get. There is no shame in my game.
Free is better than nothing. More is better too, chill out dude.
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08-22-2019 10:39 AM
@mj890 wrote:Thanks, nice to have it available till used up, but why not make it monthly for rest of this year.
A company gives you something for nothing un-asked for and you want more. hmm
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08-22-2019 10:37 AM
sounds good . i bet lots of new customers....nowadays everyone has a promotion
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08-22-2019 10:37 AM
WoW! That's really a sweet gesture. Wasn't expecting something like this. |'m really glad that I signed up with PM last month. 🙂 Love Public Mobile even more now! Thanks!
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08-22-2019 10:35 AM
Thanks, nice to have it available till used up, but why not make it monthly for rest of this year.
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08-22-2019 10:29 AM
@Anonymous wrote:
@aneelrajani wrote:Does this 1GB get used 1st, or after we've used up our alotted data for the month?
Add-ons always come after.
Excellent, this will last me forever with the 8.5GB plan!
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08-22-2019 10:28 AM
@aneelrajani wrote:Does this 1GB get used 1st, or after we've used up our alotted data for the month?
Add-ons always come after.
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08-22-2019 10:23 AM
Does this 1GB get used 1st, or after we've used up our alotted data for the month?
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08-22-2019 10:05 AM
@laila10 wrote:wow soungs good ...this apply for new customers or anyone
If you have an active account before 11:59pm ET Aug 19 then you are eligible.
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08-22-2019 09:52 AM
@laila10 wrote:so iys automatically 1 gb adddedd
That is correct. No action required from our side. All eligible subscribers will get a text message tmrw Aug 23 confirming the eligibility for the 1 gb add on. It may take upto two weeks to the add on to be applied to the account.
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08-22-2019 09:50 AM
so iys automatically 1 gb adddedd
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08-22-2019 09:47 AM
@laila10This applies for all customers with an active account.
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08-22-2019 09:44 AM
wow soungs good ...this apply for new customers or anyone
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08-22-2019 08:34 AM
@AE_Collector wrote:
@jor123 wrote:Can this be stacked with the RBC Rewards one-time 5 GB bonus?
I don’t see why not. It’s being given to everyone who was a customer on Aug 19 and there are multiple add-ons available. Someone who has a bit of data left on another add-on won’t be happy if they aren’t given this 1 Gb. So, I say it will stack with that bonus.
Fair enough. Hopefully!
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08-21-2019 11:59 PM
@jor123 wrote:Can this be stacked with the RBC Rewards one-time 5 GB bonus?
I don’t see why not. It’s being given to everyone who was a customer on Aug 19 and there are multiple add-ons available. Someone who has a bit of data left on another add-on won’t be happy if they aren’t given this 1 Gb. So, I say it will stack with that bonus.
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08-21-2019 11:22 PM
Thats an awesome deal. No other cell provider can beat that
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08-21-2019 11:15 PM
Darn it, was contemplating to get my mom a $15 plan
but 2 days too late... Really wish that people who just joined could also get this 1GB bonus 😞
For people that dont use mobile data regularly (like my mon) 1GB extra data will be huge T.T
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08-21-2019 10:45 PM
Anyone who was a customer on or before August 19 11:59pm and are still in good standing on September 4, you will get it. The plan that you are on doesn't matter.
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08-21-2019 10:34 PM
Can this be stacked with the RBC Rewards one-time 5 GB bonus?
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08-21-2019 10:06 PM
NICE PLAN!
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08-21-2019 07:16 PM
hairbag1:
I actually did comment in my original post about possibly buying that 500 minutes add-on. I already got one for myself last month, but then started using Google Hangouts for local calling via WiFi. It appears that 1 MB of data equates to about 1.5 minutes of airtime, so with a $ 30.00/1 GB data add-on, it would be $ .02/minute, vs. $ .01 for the add-on minutes, so it's cheaper to use the minutes add-on than data for Hangouts. So far, I haven't gone over in either, so we'll see what happens. Even if I used 100 minutes and 300 MB per month from the add-ons, the total expense would be the same as the $ 25.00 plan I just gave up, but I anticipate not going over, thereby, saving $ 10.00/month.
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08-21-2019 06:43 PM
This is great. Having switche from Fido recently, already enjoying the new service, and this bonus makes it even better. Really glad that I did the switch.
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08-21-2019 06:31 PM
Thank you, this is great.
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08-21-2019 06:19 PM
@kav2001c wrote:Any clarity on which plans get the promo?
You've been here plenty long...did you read the OP?
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08-21-2019 06:18 PM - edited 08-23-2019 04:10 PM
@kav2001c wrote:Any clarity on which plans get the promo?
All who meet the qualifying criteria:
- Bonus Data Add-On will be automatically applied to customer accounts that were activated as of August 19, 11:59 PM ET or before
- Account must be active at the time of August 19, 11:59 PM ET and continue to remain active until at least September 4, 2019.
- If your account falls into suspend before September 4, you will become ineligible for the bonus Data Add-On.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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08-21-2019 06:12 PM
Any clarity on which plans get the promo?
