My phones can receive calls, but canot call anywhere. Maybe the system thinks that we are in another province.
@stonechucker a écrit :
@devouges, this sounds like you're misdialing the number. Ensure the number is 10 characters long, all numbers. If it's a long distance call within the province you should include a 1 before the area code.
No @stonechucker there is a problem with over 10 persons this morning..same problem...
Which is why everyone who has this issue needs to send a message to the moderator_team asap, they almost never show up on command by using the moderator_team tag, private message them, everyone who has the issue after verifying the number is being dialed correctly with a +1.
I have province wide calling when i try to make a local call it says i need a long distance add on
Does this happen to every number? What about a 1-800 number or trying to call yourself? Make sure you are dialing a “1” to the start of each number. If this doesn’t help make sure you still have minutes left / an active calling plan. If it still doesn’t work you may have a provisioning issue and need to be corrected by the moderator team. Send a private message to the public mobile moderator team. Click this to message them.
It does appear many have this issue this morning but still try the above, and if it does not work there is nothing you can do besides contact the moderator_team and wait.