01-29-2021 08:14 PM - edited 02-22-2021 10:49 AM
[Edited on Feb 22, 2021 - Offer entry extended to Feb 28, 2021]
Hey Community!
To celebrate Lunar New Year, for a limited time only, Public Mobile customers can get a 1GB data bonus every month for 8 months, plus a one-time add on of 500 China, Hong Kong, Taiwan and Macau long distance minutes on select plans.
Offer Details:
How to Get this Offer:
How to Activate:
Good to know:
To learn more about Public Mobile, click here.
- The Public Mobile Team
01-29-2021 11:49 PM
If someone entered their email address for the 1 month free and 5gb add on (prior promo) and hasn't activated yet (as the terms say need to activate by Feb 8th), can they also receive this Lunar New year offer? If my dad activates the plan next week, say $25/m plan, will he receive the $25 credit, plus 5bg data add on, plus this extra 1 gb/month for 8 months?
01-29-2021 11:24 PM
@hycm53 wrote:I wonder this is only for new customer ?
It is only for new account activations, but tthe fact that you're asking is the point that I was trying to make earlier.
01-29-2021 10:36 PM
I wonder this is only for new customer ?
01-29-2021 10:22 PM
Thanks for the new offer! I'll share it with family/friends.
01-29-2021 09:52 PM
@will13am wrote:
@computergeek541 wrote:I know that some new customers look for different things when considering joining than others, but I think that everyone knows what I think about this promotion. It's another short term offer that I believe will lead to churn when customers approach the 8 month mark. Maybe, Public can consider stacking this with something else? (I don't actually know of anything - just encouraging Public to make a better offer).
Hopefully, the actual plans can improve in comparisons to competitor $27 and $36 plan offers.
Public Mobile is heavily invested in the reward system as a means of bringing plan costs down, sometimes well below base plan costs. I cannot see major changes to base plan costs as a result. Being a longer term customer, be careful what you wish for. You know why you are still here. That said, this deal is the longest running promo yet. By comparison it is one of the best offers ever.
Perhaps the churn rate won't be as bad compared to monetary discount promotions. I feel that such offers don't actually hep the long term customers as the rewards that the existing customer would receive from new customers joining will be temporary. It would be interesting to see statistics about the churn percentages for Public Mobile,although I don't believe that Telus provides individualized brand statistics specific to Public Mobile in the shareholder reports. I suppose that the concern that I have is the possibility that many new customers are going from promo to promo at different brands every few months.
01-29-2021 09:42 PM
@computergeek541 wrote:I know that some new customers look for different things when considering joining than others, but I think that everyone knows what I think about this promotion. It's another short term offer that I believe will lead to churn when customers approach the 8 month mark. Maybe, Public can consider stacking this with something else? (I don't actually know of anything - just encouraging Public to make a better offer).
Hopefully, the actual plans can improve in comparisons to competitor $27 and $36 plan offers.
Public Mobile is heavily invested in the reward system as a means of bringing plan costs down, sometimes well below base plan costs. I cannot see major changes to base plan costs as a result. Being a longer term customer, be careful what you wish for. You know why you are still here. That said, this deal is the longest running promo yet. By comparison it is one of the best offers ever.
01-29-2021 09:23 PM - edited 01-29-2021 09:42 PM
@Anonymous wrote:A nearly flawless writing of an offer. 🙂
In thinking of prior offers, this one doesn't say that you can't change plans. ie. down to the $15 plan after initial activation. So by omission...you can!
@Anonymous @Catherine_T
I believe that this can be interpreted as being available to existing Public Mobile customers, even though I know from experience that is a new customer promotion.
This part doesn't say that it's for new customers:
"To celebrate Lunar New Year, for a limited time only, Public Mobile customers can get a 1GB data bonus every month for 8 months, plus a one-time add on of 500 China, Hong Kong, Taiwan and Macau long distance minutes on select plans. "
As for the next part, my activation date in 2016 is before March 6, 2021. The argument could be made that changing to one of the mentioned plans is "activating" it. For past promotions, even when it's specifically mentioned that the offer is only for new account activations, some existing customers still get confused.
"How to Get this Offer:
Also, I just noticed that a certain blue brand is offering a 2GB bonus for each of the next 8 months on $35+ plans.
01-29-2021 09:13 PM - edited 01-29-2021 09:17 PM
I know that some new customers look for different things when considering joining than others, but I think that everyone knows what I think about this promotion. It's another short term offer that I believe will lead to churn when customers approach the 8 month mark. Maybe, Public can consider stacking this with something else? (I don't actually know of anything - just encouraging Public to make a better offer).
Hopefully, the actual plans can improve in comparisons to competitor $27 and $36 plan offers.
01-29-2021 08:47 PM
01-29-2021 08:45 PM
Thanks for the offer
Do they have to keep the same plan do receive bonus data for 8 months?
01-29-2021 08:43 PM
It's great to be a Public Mobile customer!
01-29-2021 08:26 PM
Way to go, Public Mobile. Great recognition and offer.
xin nian hao
01-29-2021 08:22 PM - edited 01-29-2021 10:33 PM
A nearly flawless writing of an offer. 😞
In thinking of prior offers, this one doesn't say that you can't change plans. ie. down to the $15 plan after initial activation. So by omission...you can!