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Shelby4 · 02-04-2023

As in title, phone service suspended because no funds. I purposely let funds run out so I could switch to Koodoo. Koodoo advised I require PM service to port my number, as PM will send me a text confirming I agree. The issue, is that I have no funds ...

Shelby4 · 02-04-2023

How can I find my account number if I am locked out of My Account and have been on autopay (i.e., have no bills with my number)? I have found my initial activation email from PM and it does not list such.The help people are not helpful as they requir...

Shelby4 · 01-27-2023

Caution: Please be advised that I am currently filing a police report and report with the Better Business Bureau with this company. I know many of you are assumingly loyal to this company because it is cheap, but I have been going through an over 6-m...

Shelby4 · 10-20-2022

At around noon today my service lapsed and now my phone shows "No Service". It doesnt seem like there are outages in the area - anyone else having that? Tried restarting phone a few times, taking SIM out, and changing from LTE to 3G. Still showing "N...

Shelby4 · 02-04-2023

@dabr @computergeek541 @esjliv Thank you Community for your help. I followed up with Public Mobile and they restored service long enough for me to get the text to port. I will be signing over to Koodoo but thank you all for your help. You've all been...

Shelby4 · 02-04-2023

@computergeek541 @dabr @esjliv I have the option on Koodoo self serve to initiate the port; would that work? I'm seeing this message when I am about to initiate the process online: Heads up!1. Don't remove the SIM card from your previous provider's ...

Shelby4 · 02-04-2023

@esjliv You aren't wrong. I'll keep trying, but I am exhausted. I've had such trouble with this company - every week it is something new. I'm tired of fighting and following up.

Shelby4 · 02-04-2023

@dabr I have visited every possible location within my area, and phoned others. Apparently, there was a recent takeover and now these providers will not sell PM vouchers. I even received a list of places that sell from PM last month, visited each, th...

Shelby4 · 02-04-2023

Koodoo have no solution because it is a public mobile issue. I've followed up already but it hasnt been much time. I just know they are going to say I have to add $ to the account. Not once have they been helpful, so I have no hope here. I am wonderi...

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How can I port my number to Koodoo when my phone service is suspended

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No Service Error Message - Toronto, ON

Re: How can I port my number to Koodoo when my phone service is suspended

Re: How can I port my number to Koodoo when my phone service is suspended

Re: How can I port my number to Koodoo when my phone service is suspended

Re: How can I port my number to Koodoo when my phone service is suspended

Re: How can I port my number to Koodoo when my phone service is suspended