I am trying to cancel my son's subscription as his father bought him a new phone with a new number, but i can't log in to do so as it asks to send a code to a number we can no longer access before it...
For the last month I was charged 18/month, whereas the previous month it was 15/month. On the subscription page, the 18/month plan is 1G data at 4G and I already ran out of data 500mb? Why is that? W...
When you call my phone and I don't pick up it goes to voicemail, but it doesn't play the message I recorded. It plays an automated message. I have activated the message I want it to play ...
The thing, I never inquired or mentioned anything Telus: Dear client, your refund of 65.10$ is now ready for deposit after a recent overcharge. To deposit your funds, see: This was ...
I was able to have my number call forwarded to an 1-855 number for years up to sometime last year. (i hadn't checked in a couple months, but when I checked today, the call forwarding does not work an...
Hi! I purchased a US talk, text 250mb data roaming addon and can not get it to work. The area I am in in Alaska has service from AT&T but my phone will not connect to their network. I have done e...
Why am I getting this message when I haven’t changed anything in my account and the credit card listed is correct…including the expiration date of 03/31 shown on my card?
Hi...I'm new to Public Mobile, so any help is greatly appreciated as SIMON couldn't help me. We are heading to the USA and I want to get the US Roaming Add-Ons for 40 days. 1 - If I’m...
Hey Community,
Here at Public Mobile, we love the holiday season. It’s the perfect time of year to spend time with loved ones and share gifts with the people you appreciate....