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Forum Posts

[NEW] Blog Post: Phone Recycling

The Call to Recycle: Transforming Old Phones into New Opportunities In an age where technology evolves at lightning speed, most of us have old mobile phones collecting dust in drawers. But what if those forgotten handsets could help reduce waste, sav...

J_PM by Public Mobile
  • 5791 Views
  • 21 replies
  • 27 Bravos

Blog Post: Unlock the Power of Public Points

The More You Know: Unlock the Power of Public Points Introduction As a subscriber to Public Mobile, you're likely familiar with the variety of unique perks that come with using our service. Among them is the Public Points Rewards program, which is a...

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J_PM by Public Mobile
  • 9427 Views
  • 50 replies
  • 31 Bravos

Blog Post: Why 5G is the Future with Public Mobile

When it comes to technology, standing still is the same as moving backward. That's why at Public Mobile, we're not just keeping pace with change; we're leading the way with Canada's first 5G subscription phone service.  What's So Special About 5G?5G ...

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J_PM by Public Mobile
  • 32821 Views
  • 36 replies
  • 16 Bravos

Top Contributors 2023

Hey Community,    Thank you to everyone who contributed to the great conversations this month!    We'd like to encourage community members to congratulate other members and share comments under this thread. However, we will keep the Top Contributors ...

J_PM by Public Mobile
  • 75031 Views
  • 347 replies
  • 48 Bravos

Has anyone actually won anything?

Has anyone actually used their Public Points to enter this "Jackpot" and have actually won anything? Just wondering why anyone would use their Public Point for a "chance" to win vs using the points to pay down your bill.  Just looking for feedback. 

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Keeping You Informed

https://www.iphoneincanada.ca/2024/03/22/freedom-mobile-customer-166-000-sim-swap-scam/

Sansan by Mayor / Maire
  • 132 Views
  • 3 replies
  • 2 Bravos

Why is the United States Department of Justice suing Apple?

Original Link: https://www.aljazeera.com/news/2024/3/22/apple-13#:~:text=Apple%20has%20been%20accused%20of,Here%20is%20what%20we%20know.&text=The%20US%20government%20has%20filed,monopoly%20over%20the%20smartphone%20market.Here is what the US departme...

fixin by Town Hero / Héro de la Ville
  • 80 Views
  • 2 replies
  • 0 Bravos

Yet another complaint on the Public Mobile Rewards forced migration...

I have been loyal with Public Mobile for the better side of a decade.  At present my monthly plan is $34 monthly for 20gb data which is more than sufficient.  From the $34 monthly I have total discounts in the amount of $8 monthly that consists of $5...

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mmcinty by Great Neighbour / Super Voisin
  • 595 Views
  • 12 replies
  • 4 Bravos

Where are this 'thousands' of users?????

Where are this thousands of users????? Most read post I see is about 70-80 reads. I cannot imagine somebody to log in and do nothig in community....All this looks fake to me...

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Boki by Great Citizen / Super Citoyen
  • 181 Views
  • 5 replies
  • 0 Bravos

240GB bonus

HILong time Public Mobile user and  I just receive a notification that 240GB was added to my account as a thank you.Yea sure 240GB that expires in 150 days that I will never use is not really a thank you but a total joke IMO.I know the executives don...

BernieD by Great Neighbour / Super Voisin
  • 257 Views
  • 7 replies
  • 1 Bravos

Public Points

What is your reaction to the NEW upcoming Public Points plan?      It does nothing for me - actually hurts my wallet. Great for Telus though!      Don't you just love it when the company says -  " We have your best interests at heart!!"

REFEREE by Great Neighbour / Super Voisin
  • 202 Views
  • 3 replies
  • 0 Bravos

Re: Upcoming Changes to our Old Rewards Program

For anyone interested: From the Harvard Business Review (hbr.org/2020/01/are-you-undervaluing-your-customers), Rob Markey wrote CONCLUSIONIt’s easy to blame companies’ short- termism on shareholder pressure and a bias toward quarterly financial repor...

VMTighe by Great Neighbour / Super Voisin
  • 219 Views
  • 1 replies
  • 2 Bravos

Public Mobile

What is your favourite thing about public mobile? Why would you recommend it to a friend?

Emilydrew by Great Neighbour / Super Voisin
  • 359 Views
  • 10 replies
  • 0 Bravos

Re: Upcoming Changes to our Old Rewards Program

Don’t go to Lucky Mobile.“Beyond shameful’: Bell reportedly laid off hundreds of workers in virtual group meetings, union claims”https://www.thestar.com/business/beyond-shameful-bell-reportedly-laid-off-hundreds-of-workers-in-virtual-group-meetings-u...

Hollister by Deputy Mayor / Adjoint au Maire
  • 168 Views
  • 1 replies
  • 0 Bravos

What I've found out about U.S. Calling on a Canada - U.S. Plan.

So my theory was correct - you CAN make calls to the U.S. for free on the plan, used an Idaho TextNow number to get SMS, MMS, and Calls. All worked.One thing you should note about is if you want to hear the "Please stay on the line as your call is co...

fixin by Town Hero / Héro de la Ville
  • 126 Views
  • 2 replies
  • 1 Bravos

Loyalty- Peace out PM

We all know there is nothing to be loyal to these days, but it seems to be the most evident with phone companies. 5 years ago I thought PM was changing that narrative when I stumbled across them with their loyalty program, I know they started that ea...

Move to Public Points

Is there anyway to have Public Mobile not end the current Loyality/discount program ($2 off for CC, $1 off for each referral, etc.) on our account and not automatically migrate us over to the new point program which has no discounts and will cause mo...

____ by Good Citizen / Bon Citoyen
  • 302 Views
  • 9 replies
  • 1 Bravos

Public Mobile trust lost

In spite of this screenshot taken the day I transitioned to the points program 4 different CSAs have refused to honour it.Will the great plans currently offered turn out to be just bait and switch? 

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Lovespainting by Great Neighbour / Super Voisin
  • 207 Views
  • 2 replies
  • 0 Bravos

Making a complaint to CCST

For the folks making a CCST complaint regarding the switch to the points system, what were your main points citing this change besides the obvious of losing out on ~$50 a year? Just want to make more people aware of the option to file a complaint and...

NerbasA by Great Neighbour / Super Voisin
  • 369 Views
  • 7 replies
  • 2 Bravos

Public's Current list of Plans needs serious revampment

The current Plans List, I think Public should really consider revising the plans to be better suited The $34 Can-US, or the Can-Wide 50GB 5G, that should be on the list If they just gotten rid of the 3G and 4G Plans, focusing on the 5G Plans, that wo...

makkahn28 by Mayor / Maire
  • 221 Views
  • 5 replies
  • 0 Bravos

Wifi calling

Hi all. I’m a bit confused is wifi calling the same as VoLTE?  If not what’s the difference?     Thanks 

AllT by Good Citizen / Bon Citoyen
  • 193 Views
  • 4 replies
  • 0 Bravos

New reward system

I understand the need to have everyone on the same reward system, but I manage 5 family phones.  It will be a pain to once in a while to log on each account then check if enough points to make a payment.   Or am I missing something?

Nbhiker2023 by Good Citizen / Bon Citoyen
  • 301 Views
  • 5 replies
  • 0 Bravos

Re: Upcoming Changes to our Old Rewards Program

Does this help @hTideGnow & @Public_Cust_17 ?   https://www.whistleout.ca/CellPhones/Guides/freedom-mobile-coverage-map#:~:text=The%20Freedom%20Mobile%20coverage%20map,'%20is%20available%20to%2097%25.

HALIMACS by Mayor / Maire
  • 1269 Views
  • 35 replies
  • 1 Bravos

More to Know, 'Bell uses Booby Traps to fight copper wire stealings.'

Original link: https://www.iphoneincanada.ca/2024/03/13/bell-booby-traps-fight-copper-cable-theft/There has been many copper wire stealings in Canada - Specifically the Maritime provinces and Ontario & Quebec. People were out of internet & TV for num...

fixin by Town Hero / Héro de la Ville
  • 93 Views
  • 1 replies
  • 2 Bravos

Moving to public points program

I'm being moved to the public points program after being a long time member of public mobile. I have helped numerous users join the public mobile family, and I am upset that the new public points program will result in an increase in my overall month...

kylewsteele by Great Neighbour / Super Voisin
  • 191 Views
  • 2 replies
  • 0 Bravos

Complaint about new reward system

Public mobile advertised a reward system which enticed users to join back in 2016. You announced a new system in 2022 and assured existing customers that we would not be switched to this new inferior system.As of May 2024, we are being forced to swit...

Nebster by Good Citizen / Bon Citoyen
  • 582 Views
  • 8 replies
  • 8 Bravos

Public points disappointment

Brutal to see them ditching the old loyalty program. For anyone not on the new 34$ can/us 50 gb plan, which is evidently still competitive, I don’t see why anyone would stay. For those on the old 15$, 25$ plans there will be far better options out th...

rlefe0321 by Great Neighbour / Super Voisin
  • 163 Views
  • 4 replies
  • 1 Bravos

Some Interesting Facts Regarding 5G Plans

Not having an interest in 5G plans, I was unaware of the potential problems associated with reception & of how that impacts the construction industry, among others.I found the following information to be interesting & feel it might be of some benefit...

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Stelawrat by Model Citizen / Citoyen Modèle
  • 236 Views
  • 4 replies
  • 2 Bravos
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