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Model Citizen / Citoyen Modèle

Public Mobile survey

I received survey. Answered.

keeps popping up to answer survey. I’m I the only one getting this. Don’t mind answering, just, not repeating every second day. !!!!!

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Model Citizen / Citoyen Modèle

Re: Public Mobile survey

I only got once.

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Mayor / Maire

Re: Public Mobile survey


@fdrcamb519 wrote:

I received survey. Answered.

keeps popping up to answer survey. I’m I the only one getting this. Don’t mind answering, just, not repeating every second day. !!!!!


No you're not the only one getting this survey.  I also answered it the first time but it's becoming a little annoying to keep having to see this keep popping up now!

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Retired Oracle / Oracle Retraité

Re: Public Mobile survey


@fdrcamb519 wrote:

I received survey. Answered.

keeps popping up to answer survey. I’m I the only one getting this. Don’t mind answering, just, not repeating every second day. !!!!!


I agree it's a minor annoyance. I must have been prompted to take the survey 30 times already. I've been using the same IP address, and it happens multiples times even on the same device. I'm starting to wonder if this might be cookie-based rather than IP address-based.

 

The survey is a recent implemenation, but I'm not sure if there's a setting that Public Mobile can change.  

 

 

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Good Citizen / Bon Citoyen

Re: Public Mobile survey

How did you receive a survey? 

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Oracle

Re: Public Mobile survey

@Tiana_V  some feedback re the surveys.

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Public Mobile

Re: Public Mobile survey


@fdrcamb519 wrote:

I received survey. Answered.

keeps popping up to answer survey. I’m I the only one getting this. Don’t mind answering, just, not repeating every second day. !!!!!


Hi there, 

 

This survey is something we've recently launched to improve the feedback we get from users. You should not be prompted to receive it more than once so long as you are using the same IP address. We will look into this issue and see what we can do to refine the experience. Thanks for the feedback!

Tiana

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Retired Oracle / Oracle Retraité

Re: Public Mobile survey

@Tiana_V i can safely say that the IP address screening isn't working. Also, it's not based on browser session either. I can dismiss the survey and it will pop up again around 15 to 30 minutes later while I leave the browser open. It happens at repeated intervals.

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Model Citizen / Citoyen Modèle

Still receiving Survey.

Hi everyone, are any of you still getting this one minute survey, just got one a few minutes ago

this is probably the 10th time I got it.

IMG-2899.PNG

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Mayor / Maire

Re: Still receiving Survey.

@fdrcamb519 no, I got it only once. After my answer, they didn't send anything similar again.