Lower redemption amount
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07-11-2024 02:19 PM
Would it benefit you to have a variety of redemption amounts?
I would like to see lower amounts for those who would like to cash in more frequently. For example cash in at $5 & $10.
On the flipside, perhaps some would like to cash in with higher amounts. For example cash in at $25 & $30.
Could the system be set to cash out in 5 or 10 dollar increments? Or better yet offer the incremental amounts plus an option for the customer to fill in an amount based on what's in "their rewards bank".
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07-16-2024 10:04 PM
I wish! But it's a marketing gimmick to force you stay a little longer to accumulate to 15 points and visit the web page
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07-11-2024 07:37 PM
I think this is a great idea. Being able to redeem sooner than later would be great.
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07-11-2024 07:34 PM
@EB0 maybe not but it doesn't hurt to put the thought out there.
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07-11-2024 07:32 PM
I don’t think it’s going to be implemented anytime soon.
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07-11-2024 05:13 PM
@Phil_Adelphus I get that it can work by redeeming points as you pointed out I was simply suggesting having this done in one transaction towards a reduction in price.
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07-11-2024 05:11 PM
@golfball I'm hoping that the Oracles see this post and perhaps bring it up during a conversation. Change is inevitable I'm hoping this suggestion will one day become reality. If you don't put it out there it will never happen.
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07-11-2024 05:09 PM
@ottawa never say never. A company can introduce new things at anytime. We have seen this in the past with the reintroduction of plans ($34 US/CAD plan).
I'm trying to be optimistic by throwing it out there.
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07-11-2024 04:55 PM
Not going to happen. The goal (for the vendor) is to leave Points (money) on the table. Taking a year (on a hypothetical $25 plan) to earn enough to redeem for bill credit means if you bail for a great deal, you're leaving on average $7.50 on the table (anywhere from $0 to $15).
Or put another way, how would that be better for PM?
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07-11-2024 03:13 PM
Restricting bill credits to only increments of 15 is most likely a purposeful decision to slow down the rate of redemption and increase friction. There's no incentive to make it easier.
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07-11-2024 02:48 PM
@Dolphin12 For example cash in at $25 & $30.
You can already do $30 although it means redeeming 15 points twice. Lower amounts than 15 points can be redeemed but only for add ons. If you don't need add ons that's not much help.
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07-11-2024 02:24 PM
@SpeakingTruth what do you mean? Initial it would take some programming but once implemented it would change.
They could even leave it at $15 but add a radio button of sorts for us to fill in the amount we want to cash in.
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07-11-2024 02:22 PM
Unfortunately, that's too much work for our team.
