Community

PM should heavily consider creating, as a separate plan, an Idling Absence fee if on vacation for longer than 90 days, so that their accounts will be awaiting their grand return. The alternatives, can be dire if missed payments after 90 days.   This maybe crucial, for long-term success, and setting a first record for a Prepaid for going above the call of duty ... View more

Public Mobile should have an option, if PM clients, with Reward credits, wanted to donate their Reward Credits to Noble causes, like Red Cross, or Shelter for Women, or PETA, something that's near and dear to PPL's hearts, This can also show and display, the Compassionate side Of PM/Telus, as well as the Clients who wish to give. This, would be the Ultimate Reward that brings wonders ... View more

PM should offer SPECIAL Promos during XMAS time, Like example, if you PICK A CANADA-WIDE TALK+TEXT+4GIG DATA, ON TOP OF $15 BUNDLE DISCOUNT, MAYBE an additional $10-$15 for 20-24 Months, MAYBE AS A Limited, UP TO the first 2-500 ppl, First-Come-First-Serve Basis   Promos like this can certainly be considered very Mouth-Watering, in $$$ savings over period of time, that PPL may possibly invest in, DATA Add-Ons perhaps ... View more

Here's somethings that I have been noticing, and What I see is a Deeply factional Community. PPL want Data, PPL want Simple, PPL want basic, and PPL want it all. If PPL want just data, Public Mobile should call itself Public Data If PPL want basic services, Public Mobile should only offer bare minimum. If PPL want simple, make Public Mobile seamless. If PPL want it all, call it Public Mobile Full Services. Basically what I'm saying, if you want strictly Domestic, then Public Mobile just do that. BUT, when you need more beyond, GOLDEN RULE: DON'T COMPLAIN. YOU GET WHAT YOU ASKED.  Just my take.  Really Frustrated PPL can't make up their minds as to what do they really want. PPL want a Domestic Carrier, PPL want only Regional Carrier, PPL want only Local Carrier. I at least am attempting to ensure that every one, not myself necessarily, can have whatever their hearts desire, but PPL in this community seem to be factioned off.  More like a Mathematical Question of Fractions or a Square Root. Nothing personal, or any Disrespect intended, PPL can't seem to make up their minds. That's the Frightening part.  Public Data Public bare minimum service Public Simple Service Public mobile Complete Services.    Saying goes, If you want Strictly Data, You get what you wish for Public mobile Bare Minimum, Same thing Public Simple Services, at least you get more, but Strictly Simple You want domestic, Fine Regional, also Fine Local, Well also fine But when Public Mobile gives you what you asked for, and it doesn't fit what you want or you need more, Don't Complain. You get what you asked for. Just my Honest observations, and Honestly, I feel PPL aren't fully aware of full potential as of yet.   ... View more

PM should have this built-into the Self-Serve:   Being able to still send Text messages to other ppl if Your Handset was Stolen/Lost/Broken, to maintain some sort of Contact   Can be wonders in cases of Dire Circumstances, ONLY to be used IF Handset was BROKEN/LOST/STOLEN   This Option should be considered as a viable option ... View more

PM should have an PM APP for Computer so that you can check your PM Self-Serve A/C Directly, similar to a Phone App, BUT, convenient, so if YOU lost or handset was STOLEN, Your PC PM App can get yo logged in Faster than logging in the long-Way   This would be the Short-Way, Direct Log-In solution ... View more

I think you guys should do full-speed data allotment. It's unfortunate when your data cuts off when fully but still need a bit of it for messaging, emails, etc..  Freedom is one of your main rivals and beating them at the their own game would probably bring you guys more customers. ... View more

as @CalvinW say to put this post by a new idea a lot of peple don't wont public mobile that don't have phone 611 help, if you wont to help your freinds to have a account by public mobile you can offer tham (if you wont) that evry prablem thay have shulde he call you and you will contact the cooumunty for tham ... View more

I think PM needs to REALLY Consider a Option to IDLE A/C When on Extended leave, ESPECIALLY IF you have a PROMO Plan that's NO LONGER available.   OR, a GF Plan ... View more

PM should offer Mike-like Services, if ppl only want the Barest of Minimum Services with ZERO Phone interlinks. This would offer ppl with businesses with cost-effective Services without the High Price-tag that goes with this? The Benefits might Surprise you ... View more

 whean i wont to copy by ctrl c my account number for my records its not working please make it work ... View more

 wean a send a msg to a mod shulde i have like form to insert with my info nedded  ... View more

add mor lists like Top Bravoed Authors in 'Public Mobile Community' list of top ideas list of top accept as solution and more ... View more

looks like pm wont to finnish 611 phone service, for that i ask for some rewords for refer to change, i have like 30 freinds with the old plan but i not refer tham bchuse i not got any rewords for that ... View more

There are SO many repeated Ideas...please merge them (and the # of unique associated votes) to both clean up this section AND to better identify popularity accurately.     ----------------------------------------------------------- Go here to the thread below if you want to be notified when a new Public Mobile (PM) promo and changes comes out! https://productioncommunity.publicmobile.ca/t5/Public-Lab/Subscribe-to-this-thread-if-you-want-to-be-notified-when-a-new/idc-p/208662#M9004 ... View more

So far, the self serve experience has been mainly positive. I believe the selfe serve menu can benefit even better from further tweakings here and there, and adding more payment options beyond credit card and voucher options, like a return of pre-authorized banking, more add-ons, an better organized  way to get to all options, like voice mail password resets, just so that navigating self serve can be more easier to manage than being another chore. Also, if Public Mobile were to, lets say, reinstate the functions like SMS Premium Messaging Short Codes, 411 access, Roaming in general, having an additional toggle to choose, subscribing to these hopefully potential features, and agreeing to all the tou/tos and the legal info that's usually mandatory, and having an separate thing for Wallet Topping specifically for the SMS Premium Messaging Short Codes. But all in all, self serve seems ok, but can certainly grow better with necessary upgrades to improve locations of options, and much more ... View more

a lot of custmer is noy so ezey to log in coomunty to repply to a mod therfor once the mod cantact back for a prablom shuld the custmer can repply back by email ... View more

refer a friend with the old pm plan shulde also have a reword ... View more

for custmer not sign in communty shulde aloso have the boton new msg to cantact a mod & wean hi click it shulde say please sign in to contact ... View more