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why is this such a mickey mouse site?

kencar1
Great Neighbour / Super Voisin

stuck in an endless loop of nothing happening.  confirm email/password, code sent to phone, cant access notification cuz i cant get into account to add funds to phone, click other, get code sent to email, enter code, goes back to home page without getting me into account

6 REPLIES 6

maximum_gato
Mayor / Maire

@Thinker 

Put the name in the search bar.  After the initial search doublecheck that the spelling has not changed or the name replaced by a "suggested" word/name. Then click/tap "users" and search again. This will yield the user or similar usernames whereas you can go to their profile, a list of their posts that is easier to search than their profile's post list and a few user statistics.

maximum_gato
Mayor / Maire

@kencar1 

Are you using the PM app? Or trying to login online? Try using the other if you haven't already. Has your email been used previously on pm?

kencar1
Great Neighbour / Super Voisin

I have done all of the above that everyone has suggested, to no avail, multiple times.

Meow
Mayor / Maire

I do not know about Mickey Mouse but it is more like Asterix and Obelix for me as everything works great at my side. If code cannot be received to phone redirect it to email.

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

Grinch
Model Citizen / Citoyen Modèle

Clear cookies, cache, and history on browser. Or try another browser. I have experienced the same. 

Phil_Adelphus
Mayor / Maire

@kencar1   Are you a long time customer?  Have you logged in recently enough to have set up the Eversafe log-in?

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