01-04-2024 03:11 PM
Hi,
I would like to upgrade to 4G 30GB plan for only $29/month plan.
Please let me know who can do it.
Thanks.
Solved! Go to Solution.
01-05-2024 11:03 AM
Thankyou very much Chalupa_Batman , your recommendation worked and i'll be upgraded to the 29$ plan from the current $25 one.
01-04-2024 05:35 PM
Why wouldn't they? Were you downgrading? That could be why. If you're upgrading, spending more money, they will gladly change it.
01-04-2024 04:51 PM
HI @JenCanada
we are happy as long as you get a good deal
Telus will be as happy as well as it owns both Koodo and PM 🙂
01-04-2024 04:50 PM
Public Mobile Customer service would not give you that plan so I moved to Koodo for $34 and 50G data and other perks..
01-04-2024 03:23 PM
Please come back and let us know if it worked! We're rooting for you!!
01-04-2024 03:22 PM
Thankyou for the reply. I'll try to follow through. Thx!
01-04-2024 03:14 PM
@sohd Best to ask support for this , they can sometimes help others have reported getting this plan
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-04-2024 03:12 PM
If you're looking to upgrade, you can ask politely to a CS Agent. Here's the link
I upgraded from the $25 5GB 3G plan to the $29 30GB 4G plan. Just note, they will only "upgrade" and not downgrade. I give full credit to @Handy1 and @kb_mv for sharing this with the community.
Reach out to a CS Agent and ask very nicely.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437