Reissue number transfer with previous provider

[Anakin]

Hello, 

I need help reissuing a number transfer request to Telus. When I initially switched providers, Telus sent me a message to authorize the number transfer but I could never deliver my confirmation due to poor cell service. 

I called Telus as I believe it was an issue on their side and they told me that the new provider public mobile now needs to reissue a new request for the number transfer and try approving again. 

how can I have public mobile reissue a number transfer request to Telus?

thanks

[hTideGnow]

hi @Anakin 

check with PM porting support team and confirm the status or update the info if needed.   I will send you the number to PM Porting support team  Please check your community inbox

[Handy1]

@Anakin  No worries I’ll send you the porting team number private message . They can re start the port request for you 

check your inbox for the number . Or use this link to the community inbox for number 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage