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guobeiwu1
Good Citizen / Bon Citoyen

How does it work if I change my subscription? Will it be effective immediately?

2 REPLIES 2

Dunkman
Oracle
Oracle

@guobeiwu1 

You have two choices if you change subscription:

1. Change immediately

2. Change at next renewal.

We usually recommend at next renewal since Public mobile does not pro-rate plans or offer refunds.

fixin1
Deputy Mayor / Adjoint au Maire

@guobeiwu1 - If you use Change Now or CS_Agent, it will change immediately with no refunds of your previous unused month.

On My Account, there is a option called "Change on Renewal" where it will take place once your plan expires (Your renewal date)

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