11-28-2024 09:13 PM
Today is the renew date of my old plan. I am going to upgrade from $13 to $19 (4g) plan. Do I only need to pay for the difference?
Thank you,
Ada
11-28-2024 09:18 PM
@ada79 No you will just have new plan and pay $19 + tax going forward
11-28-2024 09:16 PM
HI @ada79 if your plan already renewed today, do not use Change now to make plan change, you will have to pay full price and not just the difference
you need to schedule a plan change for next renewal (30 days later) by using Change on Renewal option
11-28-2024 09:14 PM
@ada79, if you select the option to change plan on renewal, then you simply pay the new rate for the new plan on the next cycle. There is no difference to make up.