INTERNET STOP WORKING ON THE RENEWAL DATE OF SUBSCRIPTION

[GkWings]

I changed my plan today. Now the data is not working, please help. I noticed others have the same issue.

[softech]

@GkWings

Voice and text both work?  Reboot the phone and try Reset Network settings

If still no data, please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗" 
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there