unlimited incoming calls and the Unlimited international text messages still include in $15 plan?

[Meowington]

Hi.

I notice the public mobile website has been upgraded. I plan to create a new account  for $15 plan, here is question for the plan:

Are the unlimited incoming calls and the Unlimited Canadian with international  text messages still included in the $15 plan?

Meowington

[LitlLdy]

@Meowington , thank you. I appreciate you sharing this. It’s always good to have it verified. 🙂Doing so also helps provide accurate information to other Customers inquiring! 🙂

Are you going to activate using eSIM or SIM card? I can’t get eSIM here being a current Customer so wondered how stable it is. I used them else where with no issues. 

Edit: The CS_Agent sounds like Mary! 😁

[Meowington]

Updated from CS_Agent:

Hello,  I am delighted to assist you today!

Here are the details of the $15 plan and what is included:

*100 outgoing Canada-wide minutes and Unlimited incoming Canada-wide minutes

*Unlimited International text and Picture Messaging

*250 MB 

*data speed 3G

Available channel: Activation Portal Public Mobile / MyAccount.

Let me know if you have any other questions, I stay at your disposal!                                                    

Kindly,
CS_Agent

[LitlLdy]

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@Meowington wrote:

Already did, just to confirm.😀

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@Meowington , I have the $15 3G Speed Plan but in case it has changed I do not want to risk giving you incorrect information since they have not told Us! There’s been a lot of changes!

Please update us on what the CS_Agent says.

[Meowington]

yea the 3g plan not available at the website, only the 4g and new 5g plan has been shown. only the PM app has the rest of 3g plan

[Meowington]

Already did, just to confirm.😀

[hTideGnow]

HI @Meowington yes, they are still included and no change to the $15 plan

Please remember if you need to activate new $15 plan, you need to download the app and only using the app you can activate a $15 3G plan at this time

[LitlLdy]

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@Meowington wrote:

Hi.

I notice the public mobile website has been upgraded. I plan to create a new account  for $15 plan, here is question for the plan:

Are the unlimited incoming calls and the Unlimited Canadian with international  text messages still included in the $15 plan?

Meowington

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@Meowington , I saw that today also! I don’t know why they changed the wording on it. As far as I know the unlimited incoming calls & unlimited Canadian texting still apply but not positive on the international texting. I can’t be positive whether or not any of those have changed.

You could send a private message to CS_Agent to know for sure. 

Private message to a CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437   

Customer Support Agents are available from:

- Monday to Sunday: 9 AM to 10 PM EST

A CS_Agent will respond back in your Community mailbox at the top right of this page (envelope icon to the left of your community avatar).

[Dunkman]

@Meowington 

Yes, the $15 plan has not changed.  Unlimited incoming calls and international texts included.