Community

Simmo69 · ‎07-17-2019

Have requested email to reset password, but not received ??

dabr · ‎08-29-2019

@Cangalba wrote:
I have been trying all day to log into my account to no avail. I have click forgot my password though have not received an email either in inbox or spam. Not sure what happens from here onwards. I had logged in before without an issue and now, everytime I use the old password seems the system is locked. Help please thanks

You may need to wait one hour before retrying. Also clear all your cache and cookies and try a different browser/incognito mode.

If nothing works you may need to send a message to Moderator_Team here:https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Response back from the moderators could take 2-48 hours.

GinYVR · ‎08-29-2019

@CangalbaYou will need to contact the moderators with this link https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Expect they do get back to you within 48 hours.

Cangalba · ‎08-29-2019

I have been trying all day to log into my account to no avail. I have click forgot my password though have not received an email either in inbox or spam. Not sure what happens from here onwards. I had logged in before without an issue and now, everytime I use the old password seems the system is locked. Help please thanks