03-30-2024 07:40 PM
lol: Headline is 'Last Susbscription' on https://myaccount.publicmobile.ca/en/account/plan/change-plan
And joining this forum it's got this: You can edit your nickname later in 'Addtional personal information' tab' https://myaccount.publicmobile.ca/en/account/create-ticket
Solved! Go to Solution.
04-09-2024 11:28 AM
@julz_wot It's just part of the charm with Public Mobile. The journey is often bumpy, but it's easy to jump ship if its too rough.
04-06-2024 08:12 AM
Lol: thanks for the other examples!
Of course these are trivial errors really - but if a company can't get the easy stuff right (that we can see) it makes me wonder what they do about the hard stuff (that we can't see).
Seriously: these things should never get past Q&A. They're just so glaring.
03-30-2024 08:17 PM - edited 03-30-2024 11:41 PM
03-30-2024 07:44 PM
HI @julz_wot
i have to admit there are quiet a lot of typos everywhere
But we are just customers here. So, you should submit a ticket and ask agent to make the proper update.
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-30-2024 07:43 PM
Welcomb to Publick Mobeel 😂