transferring number

[Morfey82]

Transfer my number from Koodo to Public 

[Handy1]

@Morfey82  Thenyou can  contact support using this direct link 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Morfey82]

Subscription not activated.  Contact a customer support agent 

[Morfey82]

I was trying.  It said  I need support  service 

[Morfey82]

I was try but is said I need to contact support 

[Handy1]

@Morfey82  Is your Koodo pre paid like PM or post paid ? If pre paid you need to create PM account with temp PM number then get support to transfer the number for you 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

if Koodo post paid you can do this in activation on the PM app . If you have already and didn’t reply YES to the confirmation text to port from Koodo sim  . Then I’ll send you the porting team number private message and they can re trigger the port request for you 

[hTideGnow]

HI @Morfey82 

you started the process yet?

if you are from Koodo Postpaid, just activate PM using PM app, and enter Koodo account number on the porting step

if you are from Koodo Prepaid, then activate with a new number first and then submit a ticket with CS agent for manual porting help:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

But if you have porting problem, tell us what the issue is

[DDM69]

Public Mobile is self serve.  You have to do the activation yourself...online.