transfered number from bell

[Peeshlee]

Yesterday I succesfully transfered my number from Bell, (so glad to be done with them and to be here!) and I called them to make sure my account with them is now closed. Their customer service is horrible and I couldnt get a straight answer from them.... so my question is if I transfered my number here by giving PM my account number for bell and everything, does that automatically mean my account with bell is now closed?

They kept telling me that I had to wait 48 hours before my number is transfered... when I was already calling them with my PM sim card on the number they were saying was in suspension....

[mc9017]

I also transferred from Bell MT just 1 month ago. My cell phone number transferred to Public Mobile at the sales counter. After all, no problem at all!

[mimmo]

@Peeshlee  just a fyi, Telus changes your number for outgoing calls and sms right away. It's the incoming calls and port complete sms that confirm a sucsedful port.

[Peeshlee]

I havent checked if my old sim card is still working but within minutes of signing up with public mobile, activating the PM sim, and restarting my phone i could text and call. 

Ok thanks for your tips!

[mimmo · Accepted solution]

When a port completed successfully then your original account is closed.

Typically you get a sms from pm saying successful port and your old sim card stops working, thus closing your old account(if only one line).

Signs of a failed or in progress port.

1) old sim card still works

2) can not receive calls or sms 

[Karnbot13]

Yes. If everything is working most likely the Bell account is now closed. Porting out from your old provider automatically closes the old account