06-01-2023 04:39 PM
I havent received texts from a friend, who showed me on his phone that they were sent. I receive replies from him, but not new texts. What could be going wrong?
06-11-2023 08:27 AM - edited 06-11-2023 08:41 AM
Installing a third party client is not a long term solution for the recipient. It is only going to cause problems for the recipient in the future when they end up with the exact same problem whereby their messages are not being received yet they're not being notified that the attempt failed. In theory RCS should fall back to SMS if RCS can't be sent but it often doesn't.
In practice I recommend that the sender and recipient turn RCS off (& in this case not install the Google Messages app) since it causes so many problems since almost no one supports it (other than Google). If that's the reason the OP couldn't receive messages then the problem is with the sender. Their client is failing to send the message without notifying them that the message failed to send.
I used to use RCS with Google Messages and turned it off because it wasn't letting me know that messages had failed to send yet weren't being received.
It's the sender's problem, not the recipient's problem. The sender needs to turn RCS off.
If you want instant messaging you're probably better off using iMessage if you're on an iPhone or WhatsApp which is available on Android and iOS. Stick to using SMS and MMS if you're using carrier services.
06-01-2023 05:44 PM
@jimkretired wrote:got a couple of texts from him. Maybe its' fixed!
bingo!!
the Google Message is very useful on Android 🙂
06-01-2023 05:41 PM
got a couple of texts from him. Maybe its' fixed!
06-01-2023 05:36 PM
I downloaded it and sent the message to my friend, awaiting his reply
06-01-2023 05:30 PM
clear cache:
Open Settings, and then swipe to and tap Apps.
Select or search for the app you want to clear.
Tap Storage, and then tap Clear cache
06-01-2023 05:28 PM
date and time are correct. When I tried to follow your instructions, I got to 2 different Apps >Messages areas, and neither of them has a clear cache
06-01-2023 05:15 PM
correction, July 2022
06-01-2023 05:14 PM
Couple of things you should check:
- Is the date and time correct on your phone? A friend Samsung A11 had the wrong time and he had a long delay in getting his text.
- Clear the cache on the message app by going to Settings (Gear icon)>Apps>Message>clear cache.
06-01-2023 05:10 PM
@jimkretired you likely still using Samsung Stock Messaging app
Download Google Message and use it as the default message app. Ask your friend to resend the text and see if it works
06-01-2023 05:08 PM
I have a Samsung Galaxy A13 purchased June 2021
06-01-2023 04:52 PM
I rebooted the phone, but don't know how to clear message cache
06-01-2023 04:49 PM
@jimkretired are you using iPhone or Android?
and try one more device reboot
06-01-2023 04:49 PM
yes I receive texts from others, and how do I tell if he's sending SMS or RCS?
06-01-2023 04:47 PM
my data is always on, and he is sending text for sure, and doesn't have an iphone
06-01-2023 04:47 PM
What is the make and model of your phone so we can help check the settings on your phone.
06-01-2023 04:45 PM
@jimkretired good , it's not porting issue
can you receive text from others? you sure he is sending you SMS? or iMessage/RCS? iMessage and RCS needs Mobiel data to be on
Reboot the phone.
and clear Message app cache if you are using Android
06-01-2023 04:45 PM
HI @jimkretired turn on Data, maybe he is sending you iMessage
06-01-2023 04:43 PM
yes I can receive calls from him, and I have been in PM for over a year.
06-01-2023 04:40 PM
@jimkretired CHECK if you can receive calls form him. Just want to make sure the incoming calls work
and you just joined PM and ported your number into PM ? if so, how long?