texting and incoming calls not working

[LJ35]

Hi, so texting (out going and incoming texts) do not work, and I cannot receive calls. 

I signed up yesterday. I can make outgoing calls and data works. 

I have connected to iTunes, I have reset my whole phone, I have done everything I was told to do. 

What am I doing wrong? Anyone else having issues? How can I fix this? 

[LJ35]

Thanks, sent them a msg 

[LJ35]

$40 one

[hc89]

Which plan are you using? If you're using $20 plan for unlimited talk only it means you cannot have any text messages.

[mimmo]

if you ported a number i think you have a failed port.  does your old sim still work?  you need to contact the mods with your porting info.

How can you get help with your account, activation, or service?

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