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Texts/calls not working

Wachay
Great Neighbour / Super Voisin

I’m only getting incoming emails. Texts won’t send or receive. Can’t phone out either. New customer. But not for long. It’s been three days I’ve had this service and nothing.

2 REPLIES 2

Yummy
Mayor / Maire

Can you actually place/receive phone calls?
Can you log in and confirm what plan do you have?
Did you do number porting at the same time you subscribed with PM?

Email has nothing to do with Public Mobile...

slusagm
Mayor / Maire

What phone you got?

try Reboot phone first, and  Reset Network Settings.  Test the sim on another phone if possible

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