07-14-2022 03:03 PM
What is going on lately with your website?
I can't see anything based on my account. Whenever I try to hit a tab within my account, I'm getting an error saying there's a loading or website maintenance issue. On TOP of this, everytime I now log in, I need to enter a code to verify myself, when I use the SAME computer, with the keep me logged in tab clicked. Then you send me a msg about having insufficient funds in my acct, which now I CANNOT do anything about because I CANNOT go from my main account page into my actual account. And why is this? I have had my payment method enabled to happen monthly!!! So what is going on here?!
07-14-2022 03:28 PM
clear cache and cookies and use inPrivate mode,
try to get verification code by email
and when you press the 6 digit number and not press anything
just wait a 3 second automatically be login
07-14-2022 03:08 PM
I shouldn't have to use a DIFFERENT browser to check account or even pay bills if that is required! There are specific reasons why I and others use certain browsers, just like there are specific reason WHY we have chosen to use alternative mobile providers from the big 3! So if your updates has caused issues with specific browsers, then you should probably address those issues NOW and next time you do an update!
07-14-2022 03:04 PM
@JM17 They updated My Account and could be some cache issues
Try to use a completely different browser or use Incognito mode. Or clear cache and reboot