student plan

[JOEYMAN]

Im trying to switch 2 of  my public mobile accounts to the $55.00 student plan and it wont work.

[Morephal]

Thank you for the answers and the advice you gave. I used it a lot on writing projects especially capstone project but when it disappeared untimely I had to use the service https://ca.edubirdie.com/capstone-project-writing-service until I was able to do everything myself. Now hopefully I won't be in a similar predicament and already know what can be done.

[Alexandf]

@JOEYMAN 

you cannot change in your Account, open ticket with PM support and ask them to change it for you

 At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you there.

[hairbag1]

[Yummy]

It is there. Try different browser or incognito mode.

[hTideGnow · Accepted solution]

HI @JOEYMAN   

I see the student plan there.  Check again with Incognito mode, or clear cache and relaunch browser.  It is there.  and make sure you scroll down slowly to see the plan

[JOEYMAN]

it wont give me the option for the student plan. I talked to an administrator and they said I could change to stiudent plan anytime before my old plan expires but it doesnt give me the option of this plan.

[softech]

@JOEYMAN   What error you got?  You see the plan there at all?

did you try to use Incognito mode or try with another browser?

[hairbag1]

Log in to your acct's using incognito mode.

Look for the arrow on right side of selection menu...