so Ive had public mobile for a while now, the other day I removed my sim and factory reset my phone. once it was done it wouldn't accept my SIM card. prior to the reset it was no sim restriction now it shows sim locked. its an XR iPhone and spoke with apple. they said it was locked to t mobile, three way call with t mobile and apple. t mobile said its not Locked to them apple said it was. im a bit buggered now as no one seems to want to help and blames everyone. with the SIM card out the carrier lock on the phone shows sim locked and once I insert my sim it shows sim not compatible. ive factory reset the phone serval times and still can't get anywhere. ive done a google search and seen others with similar issue, I logged a complaint with the crtc as well as the fcc., ive seen that the fcc was able to get head office t mobile to contact the person and they said it was a glitch and unlocked the phone. Anyone here able to offer actual insight please do. the phone was bought outright then replaced by apple at one time, ive switched carriers several times and never had an issue.
