04-09-2021 10:55 AM - edited 01-06-2022 01:42 AM
I'm trying to set up a friend on PM who is currently with Execulink but Execulink is not an option when selecting the old service provider from the drop down menu when activating the new SIM.
Don't really want to have to set up a new number, set up community account, then PM a mod to port number. Is there an easier way?
Solved! Go to Solution.
04-09-2021 03:04 PM
@Maxoman here is a similar thread. https://productioncommunity.publicmobile.ca/t5/Getting-Started/Transfer-a-Number-Petro-Canada-Mobili...
It seems that you don't have a choice but contact the moderators. Moderators response is much faster these days.
Please keep us posted
RosieR
04-09-2021 11:49 AM
If you want to contact the mods to ask, instead of allowing the system to generate a number and then changing it later, here's how you contact the moderators:
To contact a moderator, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
04-09-2021 11:11 AM
I would contact a MOD on what drop down company to use though.
04-09-2021 11:06 AM - edited 04-09-2021 11:10 AM
@Maxoman Sorry there's no easier way. You'll have to get them a new temporary number and use the chat bubble to get a ticket for a port request. Sorry. It's not that much more work, to earn that referral money. lol
04-09-2021 11:01 AM - edited 04-09-2021 11:03 AM
My guess, it is Bell.
Check here to see who owns the phone number. https://cnac.ca/co_codes/co_code_status.htm